[FONT=Tahoma]My Laptop Make model and Specs:-[/FONT]
[FONT=Tahoma]Packard Bell EasyNote TE 15.6-inch Laptop (Black) (Intel Celeron B820 1.7GHz, 8GB RAM, 750GB HDD, DVDSM DL, LAN, WLAN, Webcam, Windows 7 Home Premium 64-Bit)[/FONT]
[FONT=Arial]CPU:- Intel ® Celeron
Motherboard: -
Ram Speed:- 8GB DDR3 750GB HDD[/FONT]
[FONT=Arial]GPU:- ([/FONT][FONT=Arial]do not leave this out- [/FONT][FONT=Arial]Sorry I couldn’t find out[/FONT][FONT=Arial])
PSU:- ([/FONT][FONT=Arial]do not leave this out- [/FONT][FONT=Arial]Sorry I couldn’t find out[/FONT][FONT=Arial])
OS:- Windows 7 Home Premium (Pre-Installed So no back up/boot up discs – I know I’m an ***** and should have done 1 when prompted too)[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]Hello Guys, [/FONT]
[FONT=Arial] I am hoping someone may be able to assist me with a problem I have on my Laptop. I bought this laptop as new at the beginning of August 2012. Just recently my computer “Blue Screened” on me. I re-booted, and the system done a Disk Scan then reported 0 problems. I had not downloaded anything new and was mainly using the laptop for playing MMORPS (Online Games) and browsing social network sites (Well the better half browses the S/N sites). It happened a fair few times now over the last week or so and sometimes the computer will hard freeze, resulting in me having to hold the power button down to reboot (unable to shut down through the normal way). [/FONT]
[FONT=Arial]Now, I am by no means educated in the way of “Computers/Software” or suchlike but have endeavored to try and research what could be the potential problem and to be honest I am almost more confused now than when I 1st started (ok bear with me- Self-confessed Simpleton) [/FONT]
[FONT=Arial]I have gone through “Event Viewer” “BlueScreenView” “Dumpfiles”[/FONT]
[FONT=Arial]The Info on the Blue Screen is:[/FONT]
[FONT=Arial]STOP 0x0000001A[/FONT]
[FONT=Arial]0x0000000000041790[/FONT]
[FONT=Arial]0XFFFFFA800193E360 [/FONT]
[FONT=Arial]0x000000000000FFFF[/FONT]
[FONT=Arial]0x0000000000000000 [/FONT]
[FONT=Arial]I have included my last 5 Dumpfiles also:[/FONT]
[FONT=Arial]I checked in my Event Viewer and this pointed towards a “Kernel Power Fault” 41 as the latest Event – [/FONT]
[FONT=Arial]**Event 41 - Kernel power fault.[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]This is a copy of the details of the finding in the view events file.[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]- <Event [/FONT]
[FONT=Arial]xmlns="http://schemas.microsoft.com/win/2004/08/events/event">[/FONT]
[FONT=Arial]- <System>[/FONT]
[FONT=Arial] <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-[/FONT]
[FONT=Arial]2005-44C2-AC5E-77220C37D6B4}" /> [/FONT]
[FONT=Arial] <EventID>41</EventID> [/FONT]
[FONT=Arial] <Version>2</Version> [/FONT]
[FONT=Arial] <Level>1</Level> [/FONT]
[FONT=Arial] <Task>63</Task> [/FONT]
[FONT=Arial] <Opcode>0</Opcode> [/FONT]
[FONT=Arial] <Keywords>0x8000000000000002</Keywords> [/FONT]
[FONT=Arial] <TimeCreated SystemTime="2012-08-29T06:23:38.434020900Z" /> [/FONT]
[FONT=Arial] <EventRecordID>15311</EventRecordID> [/FONT]
[FONT=Arial] <Correlation /> [/FONT]
[FONT=Arial] <Execution ProcessID="4" ThreadID="8" /> [/FONT]
[FONT=Arial] <Channel>System</Channel> [/FONT]
[FONT=Arial] <Computer>Bastens-PC</Computer> [/FONT]
[FONT=Arial] <Security UserID="S-1-5-18" /> [/FONT]
[FONT=Arial] </System>[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]- <EventData>[/FONT]
[FONT=Arial] <Data Name="BugcheckCode">26</Data> [/FONT]
[FONT=Arial] <Data Name="BugcheckParameter1">0x41790</Data> [/FONT]
[FONT=Arial]<Data Name="BugcheckParameter2">0xfffffa800190dc70</Data> [/FONT]
[FONT=Arial] <Data Name="BugcheckParameter3">0xffff</Data> [/FONT]
[FONT=Arial] <Data Name="BugcheckParameter4">0x0</Data> [/FONT]
[FONT=Arial] <Data Name="SleepInProgress">false</Data> [/FONT]
[FONT=Arial] <Data Name="PowerButtonTimestamp">0</Data> [/FONT]
[FONT=Arial] </EventData>[/FONT]
[FONT=Arial] </Event>[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]The one thing I haven’t managed to do yet, is to download Memtest and run that on my Laptop. (This is owing to my Laptop not staying on long enough – I have resorted to taking my Flashdrive into work so I can download Memtest onto that and then run in the morning when I get home). [/FONT]
[FONT=Arial]Ok, well I think that is it for now. Hope I have included the correct details required for someone to possibly be able to point me in the right direction on how to resolve this issue, that is now ongoing. [/FONT]
[FONT=Tahoma]Packard Bell EasyNote TE 15.6-inch Laptop (Black) (Intel Celeron B820 1.7GHz, 8GB RAM, 750GB HDD, DVDSM DL, LAN, WLAN, Webcam, Windows 7 Home Premium 64-Bit)[/FONT]
[FONT=Arial]CPU:- Intel ® Celeron
Motherboard: -
Ram Speed:- 8GB DDR3 750GB HDD[/FONT]
[FONT=Arial]GPU:- ([/FONT][FONT=Arial]do not leave this out- [/FONT][FONT=Arial]Sorry I couldn’t find out[/FONT][FONT=Arial])
PSU:- ([/FONT][FONT=Arial]do not leave this out- [/FONT][FONT=Arial]Sorry I couldn’t find out[/FONT][FONT=Arial])
OS:- Windows 7 Home Premium (Pre-Installed So no back up/boot up discs – I know I’m an ***** and should have done 1 when prompted too)[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]Hello Guys, [/FONT]
[FONT=Arial] I am hoping someone may be able to assist me with a problem I have on my Laptop. I bought this laptop as new at the beginning of August 2012. Just recently my computer “Blue Screened” on me. I re-booted, and the system done a Disk Scan then reported 0 problems. I had not downloaded anything new and was mainly using the laptop for playing MMORPS (Online Games) and browsing social network sites (Well the better half browses the S/N sites). It happened a fair few times now over the last week or so and sometimes the computer will hard freeze, resulting in me having to hold the power button down to reboot (unable to shut down through the normal way). [/FONT]
[FONT=Arial]Now, I am by no means educated in the way of “Computers/Software” or suchlike but have endeavored to try and research what could be the potential problem and to be honest I am almost more confused now than when I 1st started (ok bear with me- Self-confessed Simpleton) [/FONT]
[FONT=Arial]I have gone through “Event Viewer” “BlueScreenView” “Dumpfiles”[/FONT]
[FONT=Arial]The Info on the Blue Screen is:[/FONT]
[FONT=Arial]STOP 0x0000001A[/FONT]
[FONT=Arial]0x0000000000041790[/FONT]
[FONT=Arial]0XFFFFFA800193E360 [/FONT]
[FONT=Arial]0x000000000000FFFF[/FONT]
[FONT=Arial]0x0000000000000000 [/FONT]
[FONT=Arial]I have included my last 5 Dumpfiles also:[/FONT]
[FONT=Arial]I checked in my Event Viewer and this pointed towards a “Kernel Power Fault” 41 as the latest Event – [/FONT]
[FONT=Arial]**Event 41 - Kernel power fault.[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]This is a copy of the details of the finding in the view events file.[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]- <Event [/FONT]
[FONT=Arial]xmlns="http://schemas.microsoft.com/win/2004/08/events/event">[/FONT]
[FONT=Arial]- <System>[/FONT]
[FONT=Arial] <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-[/FONT]
[FONT=Arial]2005-44C2-AC5E-77220C37D6B4}" /> [/FONT]
[FONT=Arial] <EventID>41</EventID> [/FONT]
[FONT=Arial] <Version>2</Version> [/FONT]
[FONT=Arial] <Level>1</Level> [/FONT]
[FONT=Arial] <Task>63</Task> [/FONT]
[FONT=Arial] <Opcode>0</Opcode> [/FONT]
[FONT=Arial] <Keywords>0x8000000000000002</Keywords> [/FONT]
[FONT=Arial] <TimeCreated SystemTime="2012-08-29T06:23:38.434020900Z" /> [/FONT]
[FONT=Arial] <EventRecordID>15311</EventRecordID> [/FONT]
[FONT=Arial] <Correlation /> [/FONT]
[FONT=Arial] <Execution ProcessID="4" ThreadID="8" /> [/FONT]
[FONT=Arial] <Channel>System</Channel> [/FONT]
[FONT=Arial] <Computer>Bastens-PC</Computer> [/FONT]
[FONT=Arial] <Security UserID="S-1-5-18" /> [/FONT]
[FONT=Arial] </System>[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]- <EventData>[/FONT]
[FONT=Arial] <Data Name="BugcheckCode">26</Data> [/FONT]
[FONT=Arial] <Data Name="BugcheckParameter1">0x41790</Data> [/FONT]
[FONT=Arial]<Data Name="BugcheckParameter2">0xfffffa800190dc70</Data> [/FONT]
[FONT=Arial] <Data Name="BugcheckParameter3">0xffff</Data> [/FONT]
[FONT=Arial] <Data Name="BugcheckParameter4">0x0</Data> [/FONT]
[FONT=Arial] <Data Name="SleepInProgress">false</Data> [/FONT]
[FONT=Arial] <Data Name="PowerButtonTimestamp">0</Data> [/FONT]
[FONT=Arial] </EventData>[/FONT]
[FONT=Arial] </Event>[/FONT]
[FONT=Arial] [/FONT]
[FONT=Arial]The one thing I haven’t managed to do yet, is to download Memtest and run that on my Laptop. (This is owing to my Laptop not staying on long enough – I have resorted to taking my Flashdrive into work so I can download Memtest onto that and then run in the morning when I get home). [/FONT]
[FONT=Arial]Ok, well I think that is it for now. Hope I have included the correct details required for someone to possibly be able to point me in the right direction on how to resolve this issue, that is now ongoing. [/FONT]