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BSOD at least once per day

By quanzi
Jan 30, 2011
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  1. I've been having BSOD once or twice per day for the last ten days. I can force it to happen by opening some heavy games (eg BattleForge ) for a while in fullscreen mode, and then exit.

    Thought the problem was Avira-related so I switched to Kaspersky but still...

    Already installed the lastest updates from Windows updates.

    My system specs and dump files are attached as follow:

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 12,141   +31

    quanzi, which of the files that you attached contains the five most recent dumps?
  3. quanzi

    quanzi TS Rookie Topic Starter

    The dumps are quite big and our forums only allows a maximum upload size 200KB so I split them into three zips, dump2.zip and dump3.zip contain the latest dump files.

    Here are the latest 5 (including today's dump):

    Attached Files:

  4. Route44

    Route44 TechSpot Ambassador Posts: 12,141   +31

    While nothing specific for diagnostic purposes by way of drivers was cited all five error codes are the same 0x3B and these are often caused by faulty video drivers. I suggest doing the following...

    1. Download Driver Sweeper free version to your desktop screen and install.

    2. Download the latest diver(s) for your video card but don't install them.

    3. Uninstall your video card drivers and reboot your PC into Safe Mode. Run Driver Sweeper but ONLY for the video card drivers. I had someone use it on their chipset drivers! If it doesn't find any video card drivers that is quite okay; just leave all other drivers alone.

    4. Reboot and install new video card drivers.
  5. quanzi

    quanzi TS Rookie Topic Starter

    Ok I uninstalled my video card driver then booted in to safemode, windows said sth like "NVIDIA 9800GT installed sucessfully". Look likes it automatically recognize the device, so I ran a check with DriverSweeper for NVIDIA Display and cleaned what was found.

    Installed the latest driver from ASUS, hope it will be ok from now on. I will report if new BSOD occurs.
  6. quanzi

    quanzi TS Rookie Topic Starter

    Another BSOD, only when exit BattleForge:

    Attached Files:

  7. Route44

    Route44 TechSpot Ambassador Posts: 12,141   +31

    Another 0x3B. Repeat the steps I gave you but this time update the latest drivers for your card from Nvidia.
  8. quanzi

    quanzi TS Rookie Topic Starter

    But I've already installed the latest driver from ASUS - my video card is an ASUS EN9800GT - after using DriverSweeper to clean the driver installed automatically by windows?

    Any other suggestions please?
  9. Route44

    Route44 TechSpot Ambassador Posts: 12,141   +31

    Nvidia drivers. Not Asus drivers for their Nvidia card. Go to Nvidia's website and find the drivers from there.
  10. quanzi

    quanzi TS Rookie Topic Starter

    Thanks. Will do as told then report.
  11. quanzi

    quanzi TS Rookie Topic Starter

    Ok the NVIDIA drivers said it could not install PhysX software system so I download PhysX directly from NVIDIA. This one said it could not remove the old PhysX even with the help of DriverSweeper so I did some searches on Google and use Window Installer CleanUp and it got rid of the old PhysX.

    After that everything seems fine. Thanks for the advice, I thought ASUS' driver for ASUS NVIDIA cards will be more compatible with the device than NVIDIA's one, but it were just a bunch of NVIDIA's drivers with some overclocking softwares.

    Will report if sth new happened...
     
  12. Route44

    Route44 TechSpot Ambassador Posts: 12,141   +31

    Good to hear. if you contiue to have stability (or not) please let us know. Thanks.
  13. quanzi

    quanzi TS Rookie Topic Starter

    To my surprise: the same BSOD happens again.

    Attached Files:

  14. Route44

    Route44 TechSpot Ambassador Posts: 12,141   +31

    Same 0x3B error code. :( Try the following:

    1. Repeat the steps I gave you but install the previous latest drivers.

    2. Start > Run > type in EventVwr.msc > Okay Look for Yellow Triangles and especially Red Xs and note what they flag.
  15. quanzi

    quanzi TS Rookie Topic Starter

    Last time when I closed BattleForge I had Yahoo Messenger running in background, so a chat window popped up and the BSOD occured.

    Today: no pop-up windows, no BSODs. I've realized that I have to wait a while for BattleForge to completely shut down before doing anything.

    Thanks for the help anyway.


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