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BSOD BCCode : 1000007f BCP1 : 0000000D BCP2 : 00000000 BCP3 : 00000000

By timesplit
Mar 24, 2012
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  1. Need help. I occasionally got BSOD when I shut down my PC. Here's the error message I got:
    BCCode : 1000007f BCP1 : 0000000D BCP2 : 00000000 BCP3 : 00000000
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

    Attached are my minidumps.

    I'm not sure what these really means. Can anyone help me?
     

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Are you using Kaspersky antivirus?
     
  3. timesplit

    timesplit TS Rookie Topic Starter

    Well, I'm using Kaspersky pure.

    I have tried to contact the manufacturer and follow their suggestion to remove and re-install the software with not much luck.
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

  5. timesplit

    timesplit TS Rookie Topic Starter

    I built the computer myself.

    OS: WIndows XP sp. 3 x.32
    CPU: AMD Phenom II X3 720
    Video Card (built in): ATI Radeon HD 4200

    The site says that Kaspersky Pure is compatible with XP sp. 3. But then again, this problem occurs right after I installed the program. Never had this problem when I was using Kaspersky Internet Security 2012.
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    "The site says that Kaspersky Pure is compatible with XP sp. 3. But then again, this problem occurs right after I installed the program"...

    Once again, remove Kaspersky and install MSE
     
  7. timesplit

    timesplit TS Rookie Topic Starter

    I'll try your recommendation. I hope the problem with go away after that.

    Thanks
     

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