TechSpot

BSOD BCCode 109 shutdown

By sofia08
Jan 6, 2012
Post New Reply
  1. Hello,

    My hp G62 laptop recently experienced an unexpected shutdown with the blue screen appearing. Before the unexpected shutdown happened, my laptop was experiencing a virus attack and required a restart from my computer. However, my norton icon turned black and was not active for a while. So I asked the norton online chat to fix that problem before I did the restart.
    Now for every 20 minutes or so, my computer will automatically go into blue screen.
    Also, one night before this happens, my laptop was overheating too and shutdown because of that.

    How can I upload the Minidump file?

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 109
    BCP1: A3A039D89AB8E6ED
    BCP2: B3B7465EED37203B
    BCP3: FFFFF80000BBE82C
    BCP4: 0000000000000001
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\010612-36707-01.dmp
    C:\Users\Sofia\AppData\Local\Temp\WER-80730-0.sysdata.xml
     
  2. sofia08

    sofia08 TS Rookie Topic Starter

    Attachment

    Here are my Minidump file zipped. I have to zip the files because they are too large.
     

    Attached Files:

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...