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BSOD BCCode: 3b

By kev ward
Apr 15, 2012
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  1. Hi Guys

    I been trying rack my brains on how to solve this problem without any success I have searched the web for hours

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF960000F6EC8
    BCP3: FFFFF88008272540
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\041512-26364-01.dmp
    C:\Users\hyperk\AppData\Local\Temp\WER-86798-0.sysdata.xml


    can you pls help

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF960000F6EC8
    BCP3: FFFFF88008272540
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\041512-26364-01.dmp
    C:\Users\hyperk\AppData\Local\Temp\WER-86798-0.sysdata.xml

    Spec Althon II X2 250
    12GB DDR3 1333Mhz PC3 10666

    cheers
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,143   +31

    0x3B errors are usually caused by faulty video card drivers. If you haven't already done so updated your video card drivers to the latest offerings from the manufacture.
  3. kev ward

    kev ward TS Rookie Topic Starter

    Thanks for that Route44 I will try that as I recently updated then so I will see if another update now become available
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,143   +31

    Hmm, okay try this then...


    1. Go to our Download section and click on Utilities and then download Driver Sweeper 3.1 to your desktop screen and install.

    2. Download the latest diver(s) for your video card but don't install them.

    3. Uninstall your video card drivers and reboot your PC into Safe Mode. Run DriverSweeper and remove ONLY the video card drivers. I had someone use it on their chipset drivers! If it doesn't find any video card drivers that is quite okay; just leave all other drivers alone.

    4. Reboot and install new video card drivers.


    * Let us know the results.
  5. kev ward

    kev ward TS Rookie Topic Starter

    Hi Route44

    I have both onboard and a geoforce and i have removed both sets of drivers. I tried to disable the onbaord graphics but there's no disable with the bios

    Unstall the drivers as suggested and when I rebooted system downloaded drivers for the geoforce card and while installing it blue screen and shut down

    So thats where its at
  6. Route44

    Route44 TechSpot Ambassador Posts: 12,143   +31

    Can you attach the minidump file from your latest Blue Screen in your next post?
  7. kev ward

    kev ward TS Rookie Topic Starter

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 1a
    BCP1: 0000000000041790
    BCP2: FFFFFA800081D050
    BCP3: 000000000000022A
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\041912-32245-01.dmp
    C:\Users\Visionary\AppData\Local\Temp\WER-89528-0.sysdata.xml
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,847   +165

    The bios will disable the on-board graphics when a video card is installed. The geForce card may be bad
  9. kev ward

    kev ward TS Rookie Topic Starter

    i gonna change the graphics card so hopefully all the blue screen issues will be good

    thanks for the heads up
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,847   +165

    You're welcome, let us know how things work out :)
  11. kev ward

    kev ward TS Rookie Topic Starter

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 51
    BCP1: 0000000000000001
    BCP2: FFFFF8A004F17010
    BCP3: 00000000825B8E63
    BCP4: 0000000000000465
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\042012-33945-01.dmp
    C:\Users\visionary\AppData\Local\Temp\WER-9821978-0.sysdata.xml
     
  12. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,847   +165

    Can you attach any minidumps using the file upload feature?
  13. Route44

    Route44 TechSpot Ambassador Posts: 12,143   +31

    0x51 errors are specified as REGISTRY_ERROR
  14. kev ward

    kev ward TS Rookie Topic Starter

    funny you should that i just cleaned the register with jvpower tools and there was alot stuff to be be cleared out.

    The scandisk put another load of errors and sorted them.

    this is a new drive only a day with a new 7 installation and graphics card surely it should all run smooth now from here in
  15. kev ward

    kev ward TS Rookie Topic Starter

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 19
    BCP1: 0000000000000003
    BCP2: FFFFFA800B1E8AC0
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\042112-130760-01.dmp
    C:\Users\visionary\AppData\Local\Temp\WER-330254-0.sysdata.xml
  16. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,847   +165

    Can you post any minidumps created. What you posted shows where the minidumps are , but not themselves...

    Look in here:
    C:\Windows\Minidump\042112-130760-01.dmp.
    Use the file uploader
  17. kev ward

    kev ward TS Rookie Topic Starter

    cant access mini dumps i tried and it wont let me attach as it does not recognise file format
  18. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,847   +165

    Use the Windows built-in Zip function. Select all the minidump files, right-click on them and send them to a compressed folder. Upload this folder here... as a file
  19. kev ward

    kev ward TS Rookie Topic Starter

    hi

    tried to upload files as requested using built in zip features no joy got the following message see below

    c:\\windows\Miniump.zip:Cannot open 042212-86081-01.dmp
    Access is denied


    BCCode: 50
    BCP1: 0000000073C80000
    BCP2: 0000000000000000
    BCP3: 0000000077187F18
    BCP4: 0000000000000008
    OS Version: 6_1_7601
  20. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,847   +165

    Because of the new site software, the old instructions on how to post minidumps don't work. I know members are posting them, but I haven't got any to try myself. I know they are attached files
  21. kev ward

    kev ward TS Rookie Topic Starter

    so what do you suggest
  22. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,847   +165

  23. kev ward

    kev ward TS Rookie Topic Starter

    finally here the minidump files

    that software you sent is brilliant now lets work towards the final solution

    cheers

    Attached Files:

  24. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,847   +165

    Okay now it's time to test some hardware again. "The scandisk put another load of errors and sorted them" Scandisk is a very old Windows 95 program. Chkdsk or checkdisk is the updated program. I bet your hard drive or memory still has issues. Can you retest them? Any new errors on the hard drive may mean that the hard drive is beginning to fail
  25. kev ward

    kev ward TS Rookie Topic Starter

    hi
    Pc seem to be running ok at the moment thats the update, now i have had a no issue I built a pc and been trying for days to get it to install xp pro with sp3 and it hangs at 34 mins when installing devices.

    I have tried different discs, such as vista, 7 and other xp discs and still no joy. I have been on to lots of different websites and still i havent found a solution.

    I have disable almost everything that been suggested in the bios and used a xp pro without service pack and you guess it nothing

    any ideas experts


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