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BSOD. corrupt files, need help

By 32drew
Dec 8, 2008
  1. I cant get too detailed since it has crashed the past few times ive tried to post.

    repeated BSOD

    several files too corrupt to run normally

    I have cleaned it and defragged


    Dell dimension dxp061
    intel core 2
    6600 @ 2.40GHz
    2.39 GHz 3.00 GB RAM


    I am attaching the first and last minidumps since it crashes if i try to zip

    please help, i know this is limited info


    THANKS

    it crashed as i posted that one, luckily i got it off in time, i can try to upload more minidumps if needed and i can provide with any additional info you might need
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    System crash caused by Symantec AV (SYMEvent.sys)
    You can navigate to Symantec and update this system file, by going h e r e

    But if it were me, I'd un-install the troublesome Norton and install the free Avira Antivirus, instead ;)
     
  3. 32drew

    32drew TS Rookie Topic Starter

    Thank you. I updated the file
    Would that problem also cause several other programs to be corrupt?
    Such as itunes and world of warcraft? norton was corrupt when i attempted a virus scan earlier as well
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I'd say Norton can cause the entire of Windows; every program (including itself) and Internet access, to be corrupted.
    Note: this usually only happens under Virus infection (How strange is that!)

    I may be a tad bias, but I'd remove it asap.
     
  5. 32drew

    32drew TS Rookie Topic Starter

    it just crashed again
    im attaching two more minidumps for another look over while i delete norton :) I just renewed it too..o well
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I'm not looking at them (how rude I know :p )

    By the way, you un-install Norton, not exactly delete
    It's probably in a few areas in Add\Remove programs

    Once Norton is un-installed
    Please then Restart
    Then run the Norton Removal Tool, from h e r e
    Then Restart

    At that stage, I would like to recommend using Avira (free) Antivirus

    Download; Install; Update; and run a full scan

    Please reply once complete :)

    By the way have a look at:

    UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions
     
  7. 32drew

    32drew TS Rookie Topic Starter

    I meant uninstall, but i did exactly as you said and had no crashes during the process so it seems to have helped. If anything else happens ill be back of course

    Thanks for everything :)
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Thanks for the update :grinthumb
     
  9. 32drew

    32drew TS Rookie Topic Starter

    Aww, got another bsod (attached minidump) I'm also getting a lot of errors. I can do more things without it crashing now though
     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  11. 32drew

    32drew TS Rookie Topic Starter

    Just formatted my hard drive and reinstalled xp, still having bsods so it has to be a hardware issue. is there an easy way to tell whether its ram or hard drive?
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

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