[BSOD] Deciphering minidump (attached)

By ArnoOnline
Oct 28, 2011
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  1. I have constant crashes and was wondering if my minidump file can help to solve the problem. I tried installing the Windows debugging tools, but that seems to not work (gives error during install, but could not find a good fix online). An other program (BlueScreenView) shows me that ntoskrnl.exe is the problem, but that would be kind of hard to remove ;-). Is there anyone who can analyze the attached minidump? Much thanks in advance!

    Attached Files:

  2. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    Hi, the minidump shows a hardware error. The bug check code is 124 which can mean any item of hardware, incompatability or driver corruption.

    If you have added any hardware or updated any drivers recently then roll back the driver and/or remove the new hardware and tell me what it was.

    This guide will show a process of elimination to try and determine what the cause may be.

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