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[BSOD] Driver_IRQL_Not_Less_Or_Equal

By dibias
May 2, 2011
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  1. Can anyone help me to analyse this dump file?
    I tried to analyse with Debug Diagnostic Tool, but I still didn't know where the error came from. I mean what driver that cause this error?
    It just show me like this

    Type of Analysis Performed Memory Pressure Analysis
    Machine Name
    Operating System Windows XP Service Pack 2
    Number Of Processors
    Process ID 783452
    Process Image ntoskrnl.exe
    System Up-Time 01:10:57
    Process Up-Time 00:00:00

    and a lot of name of Loaded Module bellow it.

    Attached Files:

  2. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    This is the second time in the last couple of days I have seen the same error caused by Microsoft Security Essentials.

    Uninstall MSE and replace it with Avira free version from the link below, it is a much better anti virus. Let us know if you get any more BSOD's and post the logs.

    http://www.avira.com/en/avira-free-antivirus
  3. dibias

    dibias TS Rookie Topic Starter

    Where do you know that error caused by Microsoft Security Essential?
  4. dibias

    dibias TS Rookie Topic Starter

    Really need help...

    Can anyone teach me to analyse the dump file or gimme the tutorial about it please?
  5. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    There is a section in the crash dump that shows the Stack Trace, an MSE file is named at the end of it. Dump files can be very misleading and you learn by experience to spot the real cause, but even then a certain amount of guess work is involved. Dump files often just give a clue to the problem then the rest is done by a process of elimination.

    I don't have any links for BSOD tutorials, if you google it I am sure you will find several.
  6. dibias

    dibias TS Rookie Topic Starter

    But, there is no MSE on that computer. What should I do then?
  7. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    I've had another search for this file, although several places I looked identified it as part of MSE I have also found some references to Windows One Care Live.

    If you have Windows One Care, support for it ended last month so follow this guide to remove it.

    http://onecare.live.com/standard/en-gb/install/uninstall.htm

    On the other hand if you have not got this software either then I can only assume that this is a virus.

    Run these two free Malware programs, update them before doing a full system scan.

    http://www.avira.com/en/avira-free-antivirus

    http://www.malwarebytes.org/mbam.php


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