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BSOD - dump analysis requested please

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by djc2005, Jan 19, 2009.

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  1. djc2005 Newcomer, in training

    Hi-

    I have a Windows XP Pro, PIV, 2GB Ram.

    I do not have the blue screen info at this time, as it is at a remote site, and it was set to reboot on system fault, so i could not write down the blue screen info. It seems to reboot alot when we remote in with RDP.

    I was onsite today; change the setting to not reboot, so I can get more info if needed. I ran a full memory and disk test, no problems.

    Enclosed are the minidumps, I would greatly appreciate if someone could tell me what the error or possible file or driver is the culprit.

    I did not go throught he exercise to update all the usuall drivers as a preventative measure, as this is a MicroCenter PowesrSpec generic PC, and getting updated drivers is very difficult.

    Thank you so much in advance.


    Very Best Regards,

    Dave
  2. Route44 TechSpot Ambassador

    How long did you run memtest? At least 7 Passes? The reason I asked as because one of your minidumps was error 0x8E which are caused by hardware issues and it cited the cause as memory corruption.

    3 of your errors were 0xD1 and these are caused by either faulty drivers or buggy software. In all three cases they cited termdd.sys and this is a driver belonging to the Windows OS. Google this driver to see what it is.

    The last error was 0xA and this error is a strong indication of hardware issues or drivers attempting to access an IRQ Level they have no business doing. In your case another Windows driver was cited as well as giving a long list of other driver funtions not being able to load.

    * I would go back and run memtest again for as long as you can. Bad memory has been known to pass this test.

    * Have you scanned for infections?

    * You may need to run a Repair. Try running ChkDsk.
  3. djc2005 Newcomer, in training

    Thanks

    Thank you for your quick response. I only ran 1 pass of mem test, maybe I will just replace the RAM and see what happens. Given that there are a variety of issues at pay here, I suspect you are right, some sort of faulty hardware.

    Best,

    Dave
  4. Route44 TechSpot Ambassador

    Before running out and buying new RAM, redo Memtest. Let it run overnight but at least for 7 Passes. If you do have errors then run it one stick at a time to see which one(s) needs to be replaced.
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