TechSpot

BSOD during/after startup

By majinboo555
Sep 15, 2011
Post New Reply
  1. Dear experts,

    My computer always had problems with the BSOD occuring during/after startup. I might add that I had the same problem a few months ago and I have submitted the dump files which let to the conclusion of memory corruption with one of my 2gb memory modules. My pc was then returned to the place where we bought it to acquire the warranty for the replacement of a new memory module. I was shocked when It came back to me reformatted, and to add more burden,I have no idea if they have replaced the corrupted memory module with a new one.

    Right now, BSOD still occurs and I was hoping you may once again help me out to confirm my suspicions that it is caused by a defective Memory Module.

    Thanks. Attached are the latest dump files.
     

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    Is XP fully updated to Service Pack 3 using Windows Update? The total memory in your specs doesn't look right using 2 memory modules. Is that a correct amount?
     
  3. majinboo555

    majinboo555 TS Member Topic Starter Posts: 33

    my XP is not updated to Service Pack 3. Its only Service Pack 2. I have to memory modules each having 2gb.
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    Okay so its XP is 32-bit. It can't see more than 3.5GB of memory. You need a 64-bit operating system to be able to use more than 3.5GB of memory. You should also update to Service Pack 3 when you can
     
  5. majinboo555

    majinboo555 TS Member Topic Starter Posts: 33

    Thanks for the info.
    Oh my mistake... I recently checked and found out that i am already in Service Pack 3 but with a 32-bit computer. What do you suggest i do?
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    "I was shocked when It came back to me reformatted"...
    Did you ask them why they reformatted your computer? Have you tried resetting the ASUS bios to default
     
  7. majinboo555

    majinboo555 TS Member Topic Starter Posts: 33

    I was not the person who gave it to them... just gave it to my uncle who is not quite knowledgable with these sort of things... Anyway I believe the bios is in default since it was once again reformatted It ca back to me usually having BSOD during/after startup.
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    Reformatting has nothing to do with the bios settings. If you were getting BSOD's after the reformatting, a hardware fault is most likely. The thing to replace first is your memory
     
  9. majinboo555

    majinboo555 TS Member Topic Starter Posts: 33

    Can you suggest ways in testing my memory. Should I test them using a software program or something. Manually perhaps?

    What I mean is, how can I test my memory effectively since BSOD exactly occurs only during/after startup , and it no longer happens after 1 to 2 restarts of the computer.


    Is it possible that BSOD occurs due to a 32-bit OS with a 3.5gb memory?
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    "Is it possible that BSOD occurs due to a 32-bit OS with a 3.5gb memory?"... No, but bad memory can cause BSOD"s

    "What I mean is, how can I test my memory effectively since BSOD exactly occurs only during/after startup , and it no longer happens after 1 to 2 restarts of the computer"...


    This could be cased by a weak power supply

    Memtest86 Download and Instructions

    Make a bootable CD or DVD with Memtest86
     
  11. majinboo555

    majinboo555 TS Member Topic Starter Posts: 33

    Thanks for the info, I will try testing the Memory on my vacant times.
     
     


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.