BSOD during video games

[RLMadd]

I play a lot of video games and I am having an issue with it crashing into a BSOD frequently I'm trying to narrow down the issue so I can address it with new hardware if need be but I thought I would post the Minidump and see if anyone has advice for me. Any help will be greatly appreciated.

Also in my event log there is an error that says WHEA-Logger event ID: 18

 

[Tmagic650]

What antivirus program are you running?

 

[RLMadd]

I'm using Microsoft Security Essentials.

 

[Tmagic650]

The minidump really doesn't show much. What are your computer specs including video card and power supply?

 

[RLMadd]

Motherboard: ASUS M4A87TD/USB3 AM3 AMD 870 SATA 6Gb/s USB 3.0 ATX AMD Motherboard

Processor: AMD Phenom II X6 1100T Black Edition Thuban 3.3GHz, 3.7GHz Turbo Socket AM3 125W Six-Core Desktop Processor HDE00ZFBGRBOX

GPU: GIGABYTE GV-N460OC-1GI GeForce GTX 460 (Fermi) 1GB 256-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card

Power Supply: CORSAIR Enthusiast Series CMPSU-850TX 850W ATX12V v2.2 / EPS12V v2.91 SLI Certified CrossFire Ready 80 PLUS Certified Active PFC Power Supply

Ram: CORSAIR DOMINATOR 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model CMP4GX3M2A1600C8

 

[Tmagic650]

I don't know bios settings on AMD motherboards, so you might want to raise the memory voltage a notch or two. This might stabilize your computer

 

[RLMadd]

I have the voltage to the memory set at 1.333 MHz how much higher would you recommend?

 

[Tmagic650]

About 1.5 volts... The 1.333 MHz is the memory frequency. If the memory VCC is 1.5 volts already push it to 1.6 volts

 

[RLMadd]

Ok Just made the adjustment Thank you for the tips . Also it seems that my gpu is getting way to hot according to my friend, The temp has been getting up to 70C on the more graphics intensive games so I bought a can of air and a PCI fan deck for it and I'll see if that helps as well.

 

[RLMadd]

Hmm now I has a BSOD that gave me a different event log.
It's labeled as a Warning:

A corrected hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor ID: 5

The details view of this entry contains further information.


and I also see an Error:
The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0xfffff880fffffa80, 0x0000000000000002, 0x0000000000000008, 0xfffff880fffffa80). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 021513-31309-01.

The file it refers to "Memory Dump" is to big to upload even zipped but here is the Minidump file hope it helps more this time lol.

 

[Tmagic650]

What was the original VCC memory voltage? 70C is really not that hot for a graphic card. The minidump is pointing to a driver error. Do you have the latest graphic card driver installed?

 

[RLMadd]

Yes I do and I used a program my computer savy friend told me to try called Driver Genius and it found that I was missing some drivers for my chip set and audio I'm hoping that was the problem all along lol.

 

[Tmagic650]

Good, hopefully that will do it

 

[RLMadd]

Unfortunately that didn't fix the problem I had another BSOD today I'll post the Minidump. In the event log it has an error called Bugcheck ID: 1001

 

[Tmagic650]

Okay, this is still an Nvidia driver issue... could be the card too

 

[RLMadd]

Damn I wish I knew a way to know for sure what the problem is. I guess I may just have to put it in the shop at some point.

 

[Tmagic650]

Can you swap the video card? Who built this for you?

 

[RLMadd]

I put it together with the help of my friend, I've had the machine for about 2 years now and had gotten a virus because my friend stupidly looked at stuff on unsafe sites and downloaded something that was infected and it hasn't been the same since. that was about 6 months ago. Since then I did a fresh install of Windows 7 and am still getting the blue screens. Nvidia released a driver update today I'm hoping it will be the answer but I wont get my hopes up lol.

 

[Tmagic650]

Okay, yes Nvidia updates their drivers 5 or 6 times a year. What concerns me is the fact that the minidumps are reflecting a video driver. This usually means that the card itself is overheating or going bad. Is the video card fan clean and working properly?

 

[RLMadd]

Yes I just cleaned it yesterday morning there was a lot of dust in the heat sink but I blew it out completely until there was none left. I also ordered a pci fan to go in the pc should be here this week

 

[RLMadd]

Well the problem persists so I will be replacing the GPU as soon as I can afford it most likely since that seems to be the source of my problems.

 

[Tmagic650]

Sounds good. Let us know the results...