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BSOD - Error Caused By A Device Driver

By icedark
Aug 28, 2005
  1. Hi,

    I have been getting BSODs (blue screen of deaths) ever since I got this computer (about 6 months ago) and I quite frequently get BSOD's mostly once or twice a day. When I submit them to microsoft, I get the 'Error Caused By A Device Driver' response. About 75% of the time I get this BSOD while shutting down my computer. It also says that NDIS.sys is causing the problem or something. I have attatched 4 Minidumps that hopefully you could look at for me. I have ran tests on both of my sticks of RAM and they arent faulty. When I test them on this motherboard on the computer with the BSODs it shows them as both faulty. But when I test them on other computers, it sucessfully passes all the tests. Actually just then I got another blue screen saying PAGE_FAULT_IN_NON_PAGED_AREA by nv4_disp.dll in 0x00(whole heap of 0's)00050 ive attached that minidump as number 4.

    Thanks,

    icedark
     

    Attached Files:

  2. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Hi Icedark,

    All of your minudump files are corrupted and they are inaccessible by windbg with error code 80004002. This is symptom of bad ram.

    When Windows crashes with blue screen, it writes a system event 1001 or 1003 and a minidump to the folder \windows\minidump. Check system event 1001 and 1003 and it has the content of the blue screen.

    Event ID: 1001
    Source: Save Dump
    Description:
    The computer has rebooted from a bugcheck.The bugcheck was : 0xc000000a (0xe1270188, 0x00000002, 0x00000000, 0x804032100).
    Microsoft Windows..... A dump was saved in: .......


    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Description:
    Error code 1000007f, parameter1 0000000d, parameter2 00000000, parameter3 00000000, parameter4 00000000

    Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001/1003. Copy the content and paste it back here.

    cpc2004
     
  3. icedark

    icedark TS Rookie Topic Starter

    Ok here goes, btw there was a heap of code 1001/1003 events, so I just posted the ones matching the minidump files i sent.

    Event 1001
    The computer has rebooted from a bugcheck. The bugcheck was: 0x10000050 (0xf4a081f6, 0x00000001, 0xbf0b9b4f, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini082805-03.dmp.

    Event 1003
    Category: (102)
    Error code 00000096, parameter1 825e463c, parameter2 80561440, parameter3 80561440, parameter4 f843dbf0.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event 1001
    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000096 (0x825e463c, 0x80561440, 0x80561440, 0xf843dbf0). A dump was saved in: C:\WINDOWS\Minidump\Mini082805-02.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event 1003
    Category: (102)
    Error code 00000096, parameter1 8265463c, parameter2 80561440, parameter3 80561440, parameter4 f847dbf0.

    Event 1001
    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000096 (0x8261863c, 0x80561440, 0x80561440, 0xf847dbf0). A dump was saved in: C:\WINDOWS\Minidump\Mini082705-01.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Event 1003
    Category: (102)
    Error code 00000096, parameter1 8261863c, parameter2 80561440, parameter3 80561440, parameter4 f847dbf0.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Hope thats what you needed
    Thanks for your help
    icedark
     
  4. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    From your system event log bugcheck code 0x96 is very unusual and this is my first time I see this bugcheck code. I believe that it is faulty RAM. Reseat the memory module to another memory slot. If it still crashes, take out one memory module if you have more than one memory module. If it does not crash, the removed memory module is faulty.

    Bug Check 0x96: INVALID_WORK_QUEUE_ITEM
     
  5. icedark

    icedark TS Rookie Topic Starter

    Ive ran memcheck and a few other tools on the memory on this computer, I tested the sticks one by one, and they both failed Stride 6 on one memory test and a few others else on the other memory test tool. I ran both the same sticks on another computer with the same type and model of motherboard one by one and they both passed all tests of both memory test tools. What do you think I should do?
    Yeah INVALID_WORK_QUEUE_ITEM is what I see on the BSOD, you probably already know this though.

    Thanks,
    icedark
     
  6. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    I don't know what tool you are using and I don't trust the tools. I can't help you.
     
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