TechSpot

BSOD error or weird unusual problem

By Zilliak
Dec 1, 2008
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  1. My compaq 6515b is having a problem, im usually good about fixing them, but this has got me stubbing my toe. It will just randomly goes black screen, not shut off, but the blue wireless light cuts off, and its like just hung there, and its weird i have to manually restart it myself by forced shutdown.

    The specs of my laptop are
    2 GB of Ram
    Amd Turion 64 X 2 Mobile Technology TL-60
    Motherboard ATI RADEON X 1200 series (graphics chipset)
    Windows xp professional

    Any additional info jsut ask and yes i have all the updated drivers
    Much appreciation in advance.
    :)
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Please run Memtest on your Ram

    I'd say it's either your computer's ram
    Or the Video card
  3. Zilliak

    Zilliak TechSpot Enthusiast Topic Starter Posts: 233

    as wierd as this sounds it could be the computer going in to hibernation? think about it its hung but its not shut down, the interent light cuts off and hard disk stops? its like it s stuck between going in to standby /hibernation becasue of a bad build from hp thats just something from waht ive read, think about it does make sense
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    I'll agree with that :)

    Make sure all tasks are off
    Power Management are all off
    Bios setup (usually hitting DEL on system startup) Power is all off (actually you should run setup Defaults if going to Bios setup)
    Even check HP for any Bios update (at your risk ;) ) here: http://www.techspot.com/vb/topic100655.html

    Actually sometimes heat can cause issues with auto power down
    Maybe try to high pressure blow out any dust

    That's all I can think of right now :)
  5. SrgWallopy

    SrgWallopy Newcomer, in training

    When it shuts off or well screen goes blank is it still like lit up or does the back lights turn off?

    Also it is an AMD how hot does the temp of the CPU get? it could be over heating and then automatically shutting itself off because of the temp.

    My dell Intel does that if it's sitting on my lapt and i have a blanket on, it cuts off the circulation of the fan, and no good airflow, next thing i know black screen and when i turn it back on it say's. " computer shut off due to your Processor getting to hot".

    Are you moving the computer when this happens? could be a bad solder possibley? Or is it just sitting on the desk?

    But i would check where the fan is and see if you might be able to clean out the heat sink to get dust out of there, that will cause problems, so yes high pressure blow out should do it as well.

    "Edit"
    Also when you say it doesn't shut off do all of the lights go off? so are you sure it doesn't shut off? Can you hear a fan? is the back light on?

    "Edit #2"
    Do you acctually get the BSOD?
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