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BSOD every time I restart

By Dayze
Apr 17, 2011
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  1. Hi ive just recieved a new comp off my brother,

    intel[R] pentium[R] 4 CPU 3.00ghz 32-Bit
    Windows 7

    with 1.5 Gb Ram


    And every time i get on the compuet im given a restart, now when i get back onto the desktop my Error finder tells me that i have recieved a BSOD the code i wrote down is .....


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 124
    BCP1: 00000000
    BCP2: 8584D8FC
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\052407-59718-01.dmp
    C:\Users\Lee Appleby\AppData\Local\Temp\WER-72828-0.sysdata.xml


    This is causing me a great deal of stress seeing that my income is web based, i have a hunch it maybe corrupted ram but i knew asking professionals wud help,

    Im in dire need of help and would love a hand

    thankyou for taking the time to read
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,140   +29

    Your error is 0x124: WHEA_UNCORRECTABLE_ERROR and is described as "A fatal hardware error has occurred."

    This error code and definition has replaced the older XP code 0x9C: MACHINE_CHECK_EXCEPTION and though it is older the definition still is applicable: This is a hardware issue: an unrecoverable hardware error has occurred. The parameters have different meanings depending on what type of CPU you have but, while diagnostic, rarely lead to a clear solution. Most commonly it results from overheating, from failed hardware (RAM, CPU, hardware bus, power supply, etc.), or from pushing hardware beyond its capabilities (e.g., overclocking a CPU).

    Honestly, this is a very difficult error to work with because as it says a clear diagnosis rarely comes forth and I have never seen a minidump with either error codes give a definitive answer. I know IT techs that don't like working with it. What makes it so difficult is that it can be any hardware in your system -- and I mean any.

    Here are some of the causes that were determined to be the source of 0x124/0x9C errors from posters here and abroad: NIC, DVD/CD drives, dust build up around the CPU that caused overheating of said CPU, bulging capacitors hidden by heatsink, video card, psu, motherboard, and external harddrive connected by USB.

    1. Is any hardware in your system overclocked?

    2. Have you ever run memtest or have done a hard drive diagnostics before?
  3. Dayze

    Dayze TS Rookie Topic Starter

    ive checked if anything overclocked i have made my setup to optimal defaults,

    Never done a memtest or the other one, if you could guide me in wat to do that would be great,
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,140   +29

    1. Go to www.memtest.org and download the latest ISO version which is 4.20. It is free and perfectly safe.

    2. Burn ISO to a CD.

    3. Place CD in your drive and reboot with CD in drive. (You might have to place your drive as first bootable in your BIOS) The test will take over.


    There is a Tutorial: How to use Memtest in our Guides and Tutorials forum; follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

    Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes; the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.

    There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.


    * Get back to us with the results.
  5. Mark56

    Mark56 TechSpot Paladin Posts: 2,271



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