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BSOD freezing restarting

By Easy Fix
Mar 5, 2013
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  1. I got this code
    0x0000007A (0x00000020, 0xc000009D, 0x5864bdc, 0x00000000)


    please tell me what to do
    thanks in advance Godbless everyone.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Go to C:\windows\minidump. Minidump files have a .dmp extension. See if there are any files with a .dmp extension. Select them all and right-click sending them to a compressed(zipped)folder. Upload that folder as a file here... Also, try to give us the computers specs and when the BSODs most likely happen
     
  3. Easy Fix

    Easy Fix TS Rookie Topic Starter

    Thanks for the reply sir. :)
    Untitled.jpg Newly format 120g SATA HDD//Dell OP301D MOBO (I hope this is the right information.)
    It happens a lot when I'm browsing the net and sometimes before opening Google Chrome.
    A problem has been detected and windows has been shut down to prevent damage​
    to your computer.​
    KERNEL_DATA_INPAGE_ERROR​
    If this is the first time you've seen this stop error screen.​
    restart your computer. If this screen appears again. follow these steps:​
    Check to make sure any new hardware or software is properly installed.​
    If this is new installation, ask your hardware or software manufacturer for any windows updates you might need.​
    If problems continue, disable or remove any newly installed hardware or software.​
    Disable BIOS memory options such as caching or shadowing.​
    If you need to you use safe Mode to remove or disable components, restart your computer,​
    press F8 to select Advanced Startup options, and then select safe Mode.​
    Technical information:​
    *** STOP: 0x0000007A (0x00000020, 0xc000009D, 0x85864BDC, 0x00000000)
    Collection data for crash dump ...
    Initializing disk for crash dump ...



    and sometimes this code
    0x7E

    0xF4

    Thank you sir.
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

  5. Easy Fix

    Easy Fix TS Rookie Topic Starter

    Fresh minidump.

    I'll try that now.
     

    Attached Files:

  6. Easy Fix

    Easy Fix TS Rookie Topic Starter

    Fresh mini dump.
     

    Attached Files:

  7. Easy Fix

    Easy Fix TS Rookie Topic Starter

    I got no errors my ram are doing fine.
    is there anything else I have to do?
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    RDPBUS.Sys= Microsoft RDP Bus Device driver... Have you downloaded all the Windows Updates, including all the optional ones?
     
  9. Easy Fix

    Easy Fix TS Rookie Topic Starter

    Yes I'm done updating Windows Updates except for the language, I'm about to install what you suggest thank you again sir.
     
  10. Easy Fix

    Easy Fix TS Rookie Topic Starter

    Hi I'm done updating drivers, windows update and everything you suggest I was hoping it will work and I turn my computer off for about 2 hours and check it again it's still the same or I think it get worse my start up become slow and sometimes Disk read error and got this dump again.

    I have a feeling that my mobo is failing. :'(
     

    Attached Files:

  11. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

  12. Easy Fix

    Easy Fix TS Rookie Topic Starter

    I don't know much about computer especially internal, this is the 1st time I open and repair it by myself I often rely on technician.
    should I download that?
     
  13. Easy Fix

    Easy Fix TS Rookie Topic Starter

    Hi sir thanks for the help I don't receive STOP ERROR anymore :)

    I fixed it and I don't know how probably by your suggestions thanks and hope you can help others again bye.
     
  14. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Okay, good luck:)
     
  15. HiDDeNMisT

    HiDDeNMisT TS Booster Posts: 221   +14

    Test the HDD before you come to a conclusion. I like to use drive fitness tool.
     

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