BSOD Help

By Talisker0898
Aug 15, 2008
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  1. Newly created machine. Vista 64 Ultimate. I tried to install the latest Nvidia Drivers but afterwards my computer boots but I have a blank black screen so I am ising drivers from a month ago. I ran memchk through 12 passes and got no errors. I am at a loss and I appreciate any help.
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Please scan your Ram with Memtest for 7 Passes
  3. Talisker0898

    Talisker0898 Newcomer, in training Topic Starter

    I ran it for an entire day through about 12 passes. It hit 8 passes and seemed to start over and so I did 4 more. I will run it again. The reasons for the blue screen are not always the same (according to the bluescreen itself) I iwll add a few more dumps.

    Thank you!
  4. Talisker0898

    Talisker0898 Newcomer, in training Topic Starter

    Here are a few more logs. Thank you!
  5. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Can be related to old drivers -> Please update all your Motherboar/computer drivers online
    Can be related to Video Card -> if you have an addon video card
    Can be related to Spyware -> see here


    Also please put your System Specs information in your Profile
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Inside the 5 MiniDumps:
  7. Talisker0898

    Talisker0898 Newcomer, in training Topic Starter

    I will look, but i believe my MB is up to date.

    My Video Card drivers are a few months old. The newest ones (175) cause my vista to stop loading. I am using ones from December (169). When I first built the machine i spent an entire day getting the video card to work. 175 didn;t work for what ever reason. 169 worked after I let windows install if (rather than use the installshield program)

    I don't imagine it is spyware, since that has been happening from day 1 on a clean install.

    Thank you!

    Edit: SPecs added to my profile. Hope it helps.
  8. Talisker0898

    Talisker0898 Newcomer, in training Topic Starter

    Hmm, here are a few more. I know that the reason for the crash is usually different. Mayb that is just how it goes and every crash is memory related.

    Thank you for your help!
  9. woody1191

    woody1191 Newcomer, in training Posts: 638

    Memory Corruption is normally cited when Incompatible Software or Faulty Device Drivers are found by the system.

    I will continue to post the MiniDump text as kimsland has to help with this

    Inside MiniDumps
    The First 1 in this is significant to helping now I feel, the 0x10E error description cites Video Memory Management (Text Below).

    VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
    The video memory manager encountered a condition that it can't recover from. By crashing,
    the video memory manager is attempting to get enough information into the minidump such that
    somebody can pinpoint what lead to this condition.


    May I suggest you update DirectX and also remove the Graphics Card Drivers using Driver Clean Pro and install the Drivers fresh, since you are having problems with those 175 drivers have you tried 174, assuming the Drivers are in a sequence of Numbers. Those other 2 are Kernel Drivers so the Video Drivers or DirectX are corrupting them meaning that is probably why the Memory Corruption is appearing in a lot of the MiniDumps.

    Driver Clean Pro - http://downloads.guru3d.com/downloadget.php?id=745&file=7&evp=54e6f91e495111338e2171476965c5ed

    Oh also 3 of those MiniDumps cite WOW was running at the time of the Crashes, I'm guessing this maybe why it is Crashing with DirectX
  10. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Inside the 4 MiniDumps: (Re-confirmed, because I didn't see woody1191's post !)
    3 of the MiniDumps were caused by Wow.exe
    wow.exe is a process which belongs to the World of Warcraft computer game

    WOW seems to be the most single game that many users have issues with
    The Wow forum is just full of users complaining
    In almost all of the remedies, users were told to purchase a more compatible Video Card

    Oh, and no more MiniDumps, I'm sick of them!
  11. woody1191

    woody1191 Newcomer, in training Posts: 638

    Yeah no more MiniDumps are needed at this point the cause is centered around the Graphics of the System.

    I looked at what cards are recommended for WOW and it seems 8800GT is 1 of them, but Blizzard Support suggest you have to keep your Graphics Card Drivers upto date and various other Drivers listed on the link below.

    Blizzard Support Page - http://us.blizzard.com/support/article.xml?articleId=21085

    Just out of interest did WOW work before you tried these updates?
  12. Talisker0898

    Talisker0898 Newcomer, in training Topic Starter

    So as instructed I just completed two days (7+ passes each test) of passes. Both memory sticks individually and then with both. No Errors.

    You guys are amazing, thank you for helping me narrow it down!

    Sorry for all the minidumps, I was justing hoping that you would see a common thread that would narrow the search.

    WoW does crash the computer, but it has crashed when writing email, viewing forums and once writing this reply, all while WoW was not active.

    I will try to get new drivers installed, but there are no drivers between 175 (which doesn't work) and 169 (which does). I will head over to Nvidia and Asus and see what i can dig up.

    TO answer your question, Woody, This was a freshly built computer with this VC so I didn't have previous issues. And WoW works just fine most of the time. I generally only crash while loading the game. Once it is loaded it will be stable for hours. The crashes are sporatic with no discernable pattern.

    So I should be:

    1. Making sure I update DirectX
    2. Load the most current video card drivers (wish me luck here.)
    3. Ensure that other drivers recommended by Blizzard are up to date as well.

    Anything else I am missing? Is there perhaps a BIOs setting that I am missing?

    Thanks to both of you! You have gone above and beyond!
  13. Talisker0898

    Talisker0898 Newcomer, in training Topic Starter

     
  14. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    A good find :grinthumb
    Please let us know the outcome, when you're confident it fixed the fault
  15. woody1191

    woody1191 Newcomer, in training Posts: 638

    Yep I concur a good find, Good luck with that :).
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