TechSpot

Bsod!!! Help!!!!

By Justice21
Nov 17, 2007
  1. I keep getting (0x1000007e (0xc000001d, 0x89132172, 0xb6b5ac1c, 0xb6b5a918).) the BSOD while playing warcraft 3. It doesnt happen all the time but it happens atleast once a day usually more. Here are my last 5 mini dump's.


    Mini Dump 1


    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 11/16/2007
    Time: 10:18:06 PM
    User: N/A
    Computer: JUSTICE
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007e (0xc000001d, 0x89132172, 0xb6b5ac1c, 0xb6b5a918). A dump was saved in: C:\WINDOWS\Minidump\Mini111607-03.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



    Mini Dump 2
    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 11/16/2007
    Time: 3:03:51 AM
    User: N/A
    Computer: JUSTICE
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a (0x8a7bbb0a, 0x00000002, 0x00000001, 0x8052204f). A dump was saved in: C:\WINDOWS\Minidump\Mini111607-02.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



    Mini Dump 3


    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 11/16/2007
    Time: 1:45:58 AM
    User: N/A
    Computer: JUSTICE
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000000a (0x00000001, 0x0000001c, 0x00000001, 0x804e32c0). A dump was saved in: C:\WINDOWS\Minidump\Mini111607-01.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



    Mini Dump 4


    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 11/15/2007
    Time: 3:10:50 AM
    User: N/A
    Computer: JUSTICE
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x000000c0, 0x00000002, 0x00000000, 0xb9d0f5fa). A dump was saved in: C:\WINDOWS\Minidump\Mini111507-01.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



    Mini Dump 5

    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 11/13/2007
    Time: 10:21:13 PM
    User: N/A
    Computer: JUSTICE
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0xb5020274, 0x00000002, 0x00000000, 0xb9dcafe8). A dump was saved in: C:\WINDOWS\Minidump\Mini111307-01.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    The minidump that lists memory corruption is the first one of interest. When you have memory corruption you will experience all kinds of issues.

    So, you need to run MemTest on your RAM for a minimum of 7 passes and if you get any errors whatsoever you will then need to run MemTest on each individual stick to see if one or all your sticks of RAM are bad. Do this test first.

    Secondly, two of your minidumps point to RtkHDAud.sys which is Realtek High Definition Audio Function Driver. You'll probably need to update the driver to correct your issu.

    The last minidump of interest points to kmixer.sys which is a core driver in the Windows OS. It appears kmixer.sys is the root of a thousand varied problems. Assuming you’re running XP, the fix seems to involve reinstalling the audio driver/software.

    So...

    1. Do a MemTest first and foremost. This takes a lot of time.

    2. If you have no errors then update Realtek driver. You may want to go ahead and do this anyway.
     
  3. Justice21

    Justice21 TS Rookie Topic Starter

    okay well i just finished the memtest i let it run for like 2 hours while i played some halo and it came up with no errors. I got a few more bsod just yesterday here are the mini dumps.

    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 11/21/2007
    Time: 4:42:35 AM
    User: N/A
    Computer: JUSTICE
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x8056b81c, 0xf76f6b00, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini112107-01.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 11/19/2007
    Time: 2:46:02 AM
    User: N/A
    Computer: JUSTICE
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007e (0xc0000005, 0x804e1311, 0xf78b6b98, 0xf78b6894). A dump was saved in: C:\WINDOWS\Minidump\Mini111907-02.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 11/19/2007
    Time: 1:43:51 AM
    User: N/A
    Computer: JUSTICE
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x00000200, 0x00000002, 0x00000000, 0x00000200). A dump was saved in: C:\WINDOWS\Minidump\Mini111907-01.dmp.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



    They all happened roughly an hour apart.
    Thanks

    *edit* Forgot to add that i am running windows xp and i updated my realtek driver before i did the memtest.

    System info is:

    Os: Windows xp Professional
    Processor: Intel Core 2 duo 2 x 2ghz
    Videocard: Nvidia Geforce 7800 GS
    Memory: 2048mb Ram
    Sound: Realtek HD Audio
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    We need the actual minidumps attached; what you gave really is not that much of a help. Also, 2 hours of MemTest is not nearly enough. Forget doing anything else.

    Start MemTest and let it run overnight and check your results in the morning. Again: 7 Passes Minimum. 2 hours is not going to give 7 passes and barely 2.
     
  5. Justice21

    Justice21 TS Rookie Topic Starter

    it finished a full 1 i thought that was the whole thing i'll let it run when i sleep tonite and whatever happens i'll post when i wake up.
    i did have them all attached as well as pasted what the window showed but i guess when i attached them it didnt work should be on this post though.
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    First minidump - portcls.sys driver which is part of the Windows OS for audio.

    Second minidump - wdmaud.sys which is part of the Windows OS for audio.

    Are you using onboard audio for sound? If so, you may very well need to update your drivers for RealTec.

    * Notice how your audio keeps popping up. Still do the memtest.
     
  7. Justice21

    Justice21 TS Rookie Topic Starter

    yea im using an on board sound card. I already updated the realtek drivers are there any others that i should update?
     
  8. Sukami

    Sukami TS Rookie

    Whats Your Sepecs!!!!!!!
     
  9. Justice21

    Justice21 TS Rookie Topic Starter

    Memtest has just finished about 5 mins ago 7 tests all passed no fails so i guess rams okay then?
     
  10. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    MemTest is a very good tool but it is not perfect.
     
  11. Justice21

    Justice21 TS Rookie Topic Starter

    okay well which drivers should i go and update for my sound?
     
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