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Bsod in just the one game, devs say its the hardware

By ptls0
Jul 17, 2014
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  1. Hi. during the last few days I liked to play 'euro truck simulator 2'. unfortunately it produces blue screens randomly. the first two times I was in a menu but then I got it while driving too. it plays out like this: the game freezes and with it everything else. it takes one or a few seconds, then some test screen like colory stuff is all over the screen for a split second and it follows the bsod.
    when I asked the games support for help they said it was a hardware issue because the game log doesnt show anything. im sceptical though because how is a game supposed to log a crash it caused in windows?
    I dont know what kind of a hardware issue its supposed to be because I checked everything. I cleaned all the coolers, checked temperatures, checked hard drive consitency, updated all the drivers and whatnot. also it only happens in that one particular game! its got to have something to do with the engine or something.

    my setup:
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1
    Mainboard: Gigabyte GA-MA78G-DS3H
    Processor: AMD Phenom(tm) 8450 Triple-Core Processor (3 CPUs), ~2.1GHz
    Memory: 4096MB RAM
    Video Card: AMD Radeon HD 5850, 1GB memory
    PSU: Coolermaster Real Power M520

    my windows drive is an ssd and I read its not healthy for those to be defrag'd so I didnt do the pagefile thing. I also didnt test my memory because I highly doubt it could have anything to do with that since its only in this one game. I'll do it if you insist though.

    I attached a current DxDiag.log and six Minidumps in a zip file.

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,832   +164

    The zip file is corrupt...
  3. ptls0

    ptls0 TS Rookie Topic Starter

    Oh im sorry, try this one

    Attached Files:

  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,832   +164

    Try updating the ATI video driver...
  5. ptls0

    ptls0 TS Rookie Topic Starter

    Its the latest version already. should I generally go with beta drivers? I mean its not like theres no reason theyre beta ...
  6. ptls0

    ptls0 TS Rookie Topic Starter

    And btw: the last update didnt help. I had the latest version downloaded but forgot zu install it. I got the blue screens, checked version, then I updated, still blue screens.
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,832   +164

    How old is the ATI card? Is the fan clean and running properly?
  8. ptls0

    ptls0 TS Rookie Topic Starter

    As stated in my initial post I cleaned it. very thoroughly. it runs fine. I installed msi afterburner and see the monitor on my other screen all the time. we had almost 40°C yesterday and the gpu never reached 70. (before I got the afterburner the fan was way too slow and I guess the gpu was between 80 and 90° most of the time but it was still fine)
    its a bit older, 5 years or so but there have never been problems like this and all the other games run fine. its not overclocked or anything.
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,832   +164

    "Bsod in just the one game"... Adjust the game play settings to a lower level
  10. ptls0

    ptls0 TS Rookie Topic Starter

    As expected: still blue screen


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