BSOD - IRQL not less or equal issue

[shellyjellybean]

Hi. So I've been having a lot of blue screens lately, and when I checked it was because I updated Java. After the first one I did a system restore and I was good for about a week. Then it started happening again. The BSOD generally only happen when I'm on Facebook and about to start a game. (sadly a Facebook gamer, they're addicting.) So I've been avoiding Facebook games lately.

I forgot to save what it said after my last reboot... but here's the message I got for the blue screen before it. (if that makes any sense?)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 000000000000001C
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8800213A31E
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091411-33930-01.dmp
C:\Users\Michelle\AppData\Local\Temp\WER-46769-0.sysdata.xml

Uh, also I see in a lot of posts that you want the original poster to post their minidump files... so here's mine. There were 3 in the folder before but I don't know where they went... They disappeared after the last blue screen.

Oh, I forgot to say what laptop I have if you need that too. It's an HP G71 Notebook PC running on Windows 7 (64 bit).

 

[Tmagic650]

What Internet Browser are you using? Internet Explorer 9? or... Having problems with Java especially in Windows 7 means you have other issues. What antivirus/antispyware programs are you using?

 

[shellyjellybean]

I use Firefox and my anti-virus (I'm pretty sure) is Internet Security Suite (CA Security Center) and I use Ad-Aware a couple of times a month to scan for spyware.

 

[Tmagic650]

CA Security Center might be causing the problem. Try uninstalling the CA program. If it fails to uninstall it is definitely the trouble, and you may have to reload Windows