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BSOD issue seems to come from the file ccSetx64.sys, need help

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by trippin, Apr 1, 2012.

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  1. trippin Newcomer, in training

    Hey guys I have experience 2 BSOD's this past month having to do with both my anti viruses it seems. I am running windows 7 64 bit ultimate edition SP1

    This is the most recent one
    0x0000003b
    00000000`c0000005
    fffff880`017d5ff1
    fffff880`07eaead0
    00000000`00000000

    ccSetx64.sys
    ccSetx64.sys+3ff1

    This driver is associated with Norton Internet security from what I have been able to find

    Other BSOD this month
    0x0000003b
    00000000`c0000005
    fffff880`015e1ff1
    fffff880`07c53af0
    00000000`00000000

    MpFilter.sys
    MpFilter.sys+14ff1

    This driver seems to be associated with micrsoft security essentials from what i can tell

    Both BSOD have happened as system service exceptions roughly 12 days apart

    The ccSetx64.sys happened while a torrent was active the MpFilter.sys happened at random I believe

    any help at all with what I should do would be greatly appreciated!
    trippin, Apr 1, 2012
    #1

  2. Tmagic650 TS Ambassador Posts: 18,724   +62

    One of the problem drivers is coming from Symantec. You are not running 2 antivirus programs are you?
    Tmagic650, Apr 1, 2012
    #2

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