BSOD Laptop wont load

By Wanchung
Sep 2, 2008
Topic Status:
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  1. I am getting the following problem out of my laptop. When I start the laptop it goes through the Windows Pro loading screen then it goes to the BSOD. It restarts just as soon as it comes up. I have restarted it several time and I got the following information out of it.

    stop 0x0000008e 0xc0000005 0xbf8025a 0x9b617dc 0x00000000

    win32k.sys address bf80250a base at bf800000 datestamp 3c745f4d

    It wont load in safe mode. I cant get passed the BSOD

    I dont have a start up disk. All software cam preinstalled.

    Please let me know what I need to do to fix this.
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,109   +21

    0x8E errors are due to hardware issues. Try running Memtest on your memory to determine if this is the cause; I have had similar issues and it was due to one bad stick of RAM. I am not saying this is your problem but it is good to determine one way or another.

    www.memtest.org

    You can either install on a floppy or burn to a CD. It is free and free of malware, etc.

    Once you have it ready place floppy or CD in the proper drive. Boot up and the test will take over before the Windows screen can even load.

    This takes a long time and you need to let it run for a minimum of 7 Passes. There are eight individual tests = one Pass. Any errors and you have corrupted memory that must be replaced. Also, if you have errors and you have more than one stick of RAM you need to test each stick but you don't need to do a full 7 passes if you get errors earlier in the testing.
  3. Wanchung

    Wanchung Newcomer, in training Topic Starter

    Re: BSOD Laptop wont load.

    I ran the memory test overnight and I had no errors. It ran 15 passes What Next?
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,109   +21

    Okay, this may sound too simple but check to see if fans are clogged with hair or dust.
  5. Wanchung

    Wanchung Newcomer, in training Topic Starter

    Re: BSOD Laptop wont load.

    It not clogged and is free spinning by touch. But I have had the laptop on for a couple min and it hasn't turned on
  6. Route44

    Route44 TechSpot Ambassador Posts: 12,109   +21

    I strongly suggest going to the Laptop forum here and posting your issues. There are a number of people there that are very knowlegable.
  7. Wanchung

    Wanchung Newcomer, in training Topic Starter

    Re: BSOD Laptop wont load.

    Thanks will do.
  8. Wanchung

    Wanchung Newcomer, in training Topic Starter

    The fan is running right now so. Thanks for the help I posted the same info in the laptop section.
  9. Wanchung

    Wanchung Newcomer, in training Topic Starter

    I posted it in the laptop section yesterday and now it is gone. I will repost again.
  10. woody1191

    woody1191 Newcomer, in training Posts: 638

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