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BSOD need help

By lan92993
May 9, 2009
  1. ok so lately ive noticed bsod happening on my computer as you can imagine its really annoying... :( when i restart my computer a windows notice pops up saying about windows recovering from an unexpected shutdown... this is whats under problem details

    /C:/WINDOWS/Minidump/Mini050909-01.dmp
    C:/Users/Luis/AppData/Local/Temp/WER-117484-0.sysdata.xml
    C:/Users/Luis/AppData/Local/Temp/WER4BED.tmp.version.txt.

    anyone know how to help? it will be appreciated. :D
     
  2. B00kWyrm

    B00kWyrm TechSpot Paladin Posts: 1,436   +37

    SInce you have posted your question here, I would assume you are suspecting Virus/Malware.
    If so, then start at the top of this area, reading the three Stickies by Julio.
    http://www.techspot.com/vb/menu28.html
    If you decide to try to clean, rather than reformat and restore, pay very close attention to every step of the eight steps.
    http://www.techspot.com/vb/topic58138.html
    If/when you run into difficulties, repost in this thread with the details.


    If you are not suspecting Virus, or Malware, these steps are still a good idea that cannot hurt you.
    If /when you come up clean, repost your question in another thread, under Windows OS.
    It will help if you attach 3 or 4 of your most recent minidumps, (In xp, these are in C:\WIndows\Minidump)
     
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