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BSOD - netio.sys and ntoskrnl.exe

By velocidex
Jul 14, 2012
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  1. I think this may be due to uTorrent, but am not sure.

    Dump files attached. Any help appreciated!

    If it helps, I recently installed Win 7 SP1 and a Fujitsu S1500 Scansnap scanner. I have McAfee and Malwarebytes antivirus.
     

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Netio.sys refers to your motherboards network driver. It may have to be re-installed. Did you install Windows 7 over an older version of Windows? Have you installed all the Windows 7 Updates, including all the optional updates?
     
  3. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Are you using a wireless usb connecter for your internet. If so you might want to update the driver or uninstall the old driver then reinstall it.
     
  4. velocidex

    velocidex TS Rookie Topic Starter

    I have installed all the windows 7 updates. There were a bunch which hadn't been installed for a while (they were blocked by malware I picked up from somewhere). In device manager, I have selected everything listed under "network adapters" and tried to update them and they are all up to date.

    Cobalt006 - This is a desktop without wireless.
     
  5. velocidex

    velocidex TS Rookie Topic Starter

    I should say this is an OEM version of Win 7. It was not installed over a previous windows version.
     
  6. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Ok was not sure, Now that you removed malware, have you had any more blue screens? The reason I ask if it was wireless, Because I have seen a few netgear usb adapters cause the same kind of BSOD.
     
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Have you installed the optional updates as well? Many times, they contain driver updates
     

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