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BSOD on Vista. Error 0x9f

By jesika0x
Jan 11, 2011
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  1. Hello.
    I'm hoping someone can help my with BSOD problem. Ive had my Toshiba for about 2 and a half years and have had BSOD problems about 4 times. It has recently happened again and I want to make sure the problem is fixed, unlike the last few times where it ends up reoccuring. I called geeksquad and all they could tell me is that it's a virus and I'll have to pay to get get it removed. Anyways. I have been reading over many of forums trying to solve this problem and I am not that computer savvy to figure out what exactly to do. I have ran BlueScreenView and here is what I come up with.

    ==================================================
    Dump File : Mini011111-02.dmp
    Crash Time : 1/11/2011 7:53:39 PM
    Bug Check String : DRIVER_POWER_STATE_FAILURE
    Bug Check Code : 0x0000009f
    Parameter 1 : 00000000`00000003
    Parameter 2 : fffffa80`06474050
    Parameter 3 : fffffa80`065f5790
    Parameter 4 : fffffa80`054d8720
    Caused By Driver : SCSIPORT.SYS
    Caused By Address : SCSIPORT.SYS+36ca050
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini011111-02.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 269,200
    ==================================================

    ==================================================
    Dump File : Mini011111-01.dmp
    Crash Time : 1/11/2011 5:12:17 PM
    Bug Check String : DRIVER_POWER_STATE_FAILURE
    Bug Check Code : 0x0000009f
    Parameter 1 : 00000000`00000003
    Parameter 2 : fffffa80`062d2050
    Parameter 3 : fffffa80`0641a060
    Parameter 4 : fffffa80`04ce9710
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+5a4d0
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Computer Name :
    Full Path : C:\Windows\Minidump\Mini011111-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6002
    Dump File Size : 269,200
    ==================================================


    I am also attaching the memory dump files in hopes you can help me fix this problem and not have to go through this again.

    Thanks!
    Jessica
     

    Attached Files:

  2. Jonathan King

    Jonathan King TS Rookie Posts: 128

    Hello,

    It appears your O2 Card Reader drivers are the cause. The manufactuer does not release drivers to the general public, so check on the downloads page for your laptop.

    If you need help with that, please post the model of your laptop.

    If you can't find drivers newer than the ones below, disable the device in Device Manager. Again, if you need help, just ask.

    Your current drivers:
    Code:
    o2mdx64.sys     Mon Apr 14 21:53:29 2008 (48040A99)
    o2sdx64.sys     Thu Apr 03 02:51:24 2008 (47F47E6C)
    ...Summary of the dumps:
    Code:
    Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
    Debug session time: Tue Jan 11 19:41:52.382 2011 (UTC - 5:00)
    System Uptime: 0 days 1:25:30.156
    *** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
    *** WARNING: Unable to verify timestamp for o2sdx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for o2sdx64.sys
    Probably caused by : o2sdx64.sys
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x9F_disk.sys_CNVIRP_IMAGE_o2sdx64.sys
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
    Debug session time: Tue Jan 11 17:09:07.778 2011 (UTC - 5:00)
    System Uptime: 0 days 2:55:03.777
    *** ERROR: Module load completed but symbols could not be loaded for partmgr.sys
    *** WARNING: Unable to verify timestamp for o2sdx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for o2sdx64.sys
    Probably caused by : o2sdx64.sys
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  X64_0x9F_disk.sys_CNVIRP_IMAGE_o2sdx64.sys
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
      
    
     
  3. jesika0x

    jesika0x TS Rookie Topic Starter

    I have a Toshiba Satellite M305D.
    Where can I find the download page for the drivers?
    Also, does it seem that this was the cause for the second BSOD as well?

    Thanks so much!
     
  4. Jonathan King

    Jonathan King TS Rookie Posts: 128

  5. jesika0x

    jesika0x TS Rookie Topic Starter

    I'm sorry. I didn't know I couldn't post in 2 forums. Well I'd like to keep this thread going.
     
  6. Jonathan King

    Jonathan King TS Rookie Posts: 128

    There's no official rule saying you can't post in multiple forums, but it is helpful if you keep to one, until it is either solved or given up upon.

    My friend Rich on Vista Forums might have suggested things I was not aware of, and same with me.

    I looked on the Toshiba downloads page, and I did not see your drivers listed. Do you use the card reader much? Would it be much of a problem to disable it? If not, go to Device Manager, right-click on it, and select "disable".
     
  7. jesika0x

    jesika0x TS Rookie Topic Starter

    I do use it a lot but I'm thinking of getting the usb memory card reader. I'll disable it for now or use another laptop to upload photos.
     
  8. Jonathan King

    Jonathan King TS Rookie Posts: 128

    That sounds like a good plan. If the BSODs stop, you know the card reader was the cause.
     
  9. jesika0x

    jesika0x TS Rookie Topic Starter

    Thank you so much for your help! I'm so tired of dealing with Geek squad when all they do is charge me on top of the stupid insurance I bought!
     
  10. Jonathan King

    Jonathan King TS Rookie Posts: 128

    Geek Squad, huh? We've heard way too many stories about them, you're not the first to have troubles.
     

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