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BSOD on XP, driver irql.

By bigeski
Nov 10, 2010
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  1. Need help please! Keep getting blue screen of death on Dell Latitude d620 running Windows XP.

    BSOD states Driver_irql_not_less_or_equal

    Stop error code is:
    stop: 0x000000D1 (0xBA5DA000, 0x00000002, 0x00000000, 0xB9EAD741)

    gkdhwts.sys

    Thanks in advance for your assistance
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    How to find and post your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.
     
  3. bigeski

    bigeski TS Rookie Topic Starter Posts: 16

    Now there's another problem, suddenly I can't log onto Windows to get the minidump files! After the original Dell boot screen there's just a black screen and nothing else happens. Can't get into safe mode either. Thanks for your help
     
  4. Jonathan King

    Jonathan King TS Rookie Posts: 128

  5. bigeski

    bigeski TS Rookie Topic Starter Posts: 16

    Thanks! I tried the Live cd test and it will not even run from cd or usb!
     
  6. Jonathan King

    Jonathan King TS Rookie Posts: 128

    Just to make sure, does it start to load the CD or USB, and then fail part way through?
     
  7. bigeski

    bigeski TS Rookie Topic Starter Posts: 16

    It does not start at all.
     
  8. Jonathan King

    Jonathan King TS Rookie Posts: 128

    Make sure that the CD drive or USB device is set to be the first to boot in the BIOS.
     
  9. bigeski

    bigeski TS Rookie Topic Starter Posts: 16

    I did that step as well going through the bios settings and all the one time boot sequence settings! Still nothing!
     
  10. Jonathan King

    Jonathan King TS Rookie Posts: 128

    How did you burn the ISO to the CD? Unless you're using Windows 7, you'll need a third-party image burning utility, such as ImgBurn.
     
  11. bigeski

    bigeski TS Rookie Topic Starter Posts: 16

    I have windows 7 however I will try the imgburn!
     
  12. bigeski

    bigeski TS Rookie Topic Starter Posts: 16

    ok, did the imgburn, everything ran well and scanned! However after the restart I still cannot access anything past the initial boot screen
     
  13. Jonathan King

    Jonathan King TS Rookie Posts: 128

    Did it detect anything?

    In my experience, I have found 0xD1 BSODs to be caused by third-party device drivers most often. Try removing all non-essential hardware, such as network adapters, USB devices, etc.

    Are all the codes the same? Is the same driver displayed every time?
     
  14. bigeski

    bigeski TS Rookie Topic Starter Posts: 16

    Yeah it found 12 cases of malware! and it said the master boot record had mbr malware.There isn't any other hardware connected to the laptop at the present moment. Before the laptop stopped letting me into windows. at every windows log in a "New hardware found" dialog would popup even though there was nothing connected to it!
     
  15. Jonathan King

    Jonathan King TS Rookie Posts: 128

    Try booting from the XP CD and doing a repair now.
     
  16. bigeski

    bigeski TS Rookie Topic Starter Posts: 16

    tried it still nothing! I think I'm gonna just go ahead and do a full system restore!
     

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