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BSOD page_fault_in_nonpaged_area

By vinod1240
Sep 23, 2011
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  1. HI All,

    I am new to this forum and looks good that i can have my issue solved here.
    I have recently bought a new PC with AMD Phenom 2 X6 processor and Gigabyte motherboard, with 8 GB ram, from the day one i am facing the issue with BSOD and i am using Windows 7 OS with SP1,
    I have run the memory test and everything looks good for me .I am attaching the dump files for reference please check and let me know the issue.
    Thanks in advance.
     

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Your issue is with memory corruption. Therefore you’ll need to run Memtest on your RAM.

    1. Go to www.memtest.org and download the latest ISO version which is 4.20. It is free and perfectly safe.

    2. Burn ISO to a CD.

    3. Place CD in your drive and reboot with CD in drive. (You might have to place your drive as first bootable in your BIOS) The test will take over.


    There is a Tutorial: How to use Memtest in our Guides and Tutorials forum; follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

    Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes (not hours; this test is not measured by hours); the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.

    There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.


    * Get back to us with the results.


    *** If Memtest shows no errors then find the voltage specs of your RAM and compare it to the voltage setting in your BIOS. Do they match? Since this is a new system my suspicion leans more to this being the issue so it might pay you to do this first.

    * A BIOS upgrade might be needed as well but hold off at this time. Buy the way, nice system.
     
  3. vinod1240

    vinod1240 TS Rookie Topic Starter

    Thanks Route44 i will download today and run and see for the errors
     
  4. vinod1240

    vinod1240 TS Rookie Topic Starter

    Hello Route44,
    I tried to run the memtest and it shows no errors when ran with both the memory sticks , but when i tried to run the test with individual sticks one stick showed 41000 errors, and the other stick ran the test successfully without any errors,

    Please suggest if i need to change the RAM.

    Thanks
     
  5. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Try running it again with both sticks. One time it took me to the 11th PASS with both sticks in to get an error but individually one of my sticks only needed PASS 2.
     

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