BSOD potentially caused by usbvideo.sys, ntoskrnl.exe

[JagX22]

Hi,

I got a BSOD on my laptop. I ran buescreenviewer and found out there are 3 potential causes. The laptop is a Dell Studio XPS and isn't even a year old.

usbvideo.sys
ntoskrnl.exe

the other, which i can't remember at the moment, only came up one time. The two listed above are the main culprits. Does anyone have any suggestions on what I should do with these files so I no longer get a blue screen?

Any help is greatly appreciated.

Thank You

 

[Route44]

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.