BSOD preventing clean XP install

By James115
Apr 22, 2011
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  1. Hi guys,
    I'm new to this forum and hopefully someone can help me get this system up and running

    I was trying to do a clean install on my dell XPS 410 with windows xp and then it needed to restart finish th a bsod stoe installation but a bsod cmae up with a stop: 0x0000007E (0xCoooooo5, 0x80584282, 0xF78A22c8, 0xF78A1FC4)

    All it said was:

    A problem has been detected and windows has been shut down to prevent damage to your computer.

    If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

    Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

    Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

    Technical information: STOP: 0x0000007E (Oxc0000005, 0x80584282, 0xF78A22C8, 0xF78A1FC4)

    machine have 3gb ram, sata 250gb hdd, bios version 2.5.3, intel core 2 cpu
    Currently i am posting this with another machine(laptop) and have xp installation disc with sp2 i believe and vista installation disc sp1
    I've tried booting up with only the essential components( keyboard/mouse, hdd, psu, motherboard etc.) and still keep getting this message.tried chkdsk /r hangs and doesnt finishes. any ideas fixing this or i need to replace my sata hdd?
    Thank you for helping.
  2. Archean

    Archean TechSpot Paladin Posts: 5,681   +86

    Welcome to Techspot James.

    I suspect there it is an issue with hardware, it can be RAM/HDD/mobo. Assuming there are no minidumps available (as you are installing afresh), first thing I'd suggest you to try is, taking out all RAM sticks, and then placing back one and try to reinstall windows and see how it progresses.

    As for chkdsk/r hanging up, if you have another PC at hand, you can try to connect this HDD to other PC and then check it for errors using chkdsk.
  3. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    Did you install the SATA drivers during the XP installation. With a SATA drive this has to be done or a BSOD is guaranteed at boot.

    This guide will show you how to integrate the drivers onto a copy of your XP OS if you do not have a floppy drive.

    If you do have a floppy drive you need to get the SATA drivers from Dell and put them on a floppy disc. Early in the XP installation a message appears at the bottom of the screen asking you to press F6 to install additional drivers, hit the F6 key and follow the instructions.

    The SATA drivers are available on this page but you need to remove and identify your make of hard drive and then select the correct driver from the list.
  4. Archean

    Archean TechSpot Paladin Posts: 5,681   +86

    Hello Mark,

    I answered him assuming that he has already done this, because otherwise, XP just can't see a SATA drive hence the installation would never start (at least that is my experience so far).
  5. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    Yes I agree in part but doesn't XP have a small number of very old SATA drivers which will allow it to install on a SATA drive on some systems? but not work when booted.

    We need a reply from the OP.
  6. James115

    James115 TS Rookie Topic Starter

    I believe I do have the SATA drivers because the installation brought me to format the hd and partition for the install and the bsod happened after the restart to go to the welcome screen to finish the installation.

    I tried reinstalling windows isolating each ram sticks but the same blue screen appears. Does this mean its either the hd or mb?
  7. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    Are you using a retail XP disk or one from the PC manufacturer. If it is from the manufacturer then it will have the SATA drivers built in, if it is a retail disc it won't.

    You might be able to overcome this problem if you can get into the Bios and set the hard drive to run in IDE mode. But I would recommend that you do the installation again having got the SATA drivers on a floppy disc to install during the installation or you integrate the drivers into a copy of XP using the guide I gave earlier.

    There is also a possibility that your hard drive is faulty, you can check it following this guide and attaching it internally to another PC if your problem PC will not boot from the disc.

  8. James115

    James115 TS Rookie Topic Starter

    I recently found out what was wrong, the hd was actually faulty...i asked one of the local technician and he saw that the plastic piece of the sata interface connector broke. Thank you guys for helping me. I will be replacing the hd with a new one.
  9. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    Your welcome, glad you found the problem.

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