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BSOD problem, can someone check my minidump file please?

By davetherave
May 28, 2010
  1. Hi guys,

    I've already tried all the tips in the "Before posting your minidumps, please read this" post but to no avail.

    The error code I get is:
    BCCode: f4
    BCP1: 00000003
    BCP2: 8901B2C0
    BCP3: 8901B434
    BCP4: 805C8C7C
    OSVer: 5_1_2600
    SP: 3_0
    Product: 768_1


    Thanks

    Dave
     

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    Your error is 0x000000F4: CRITICAL_OBJECT_TERMINATION
    One of the many processes or threads crucial to system operation has unexpectedly exited or been terminated. As a result, the system can no longer function. Specific causes are many, and often best resolved by a careful history of the problem and the circumstances of the error message.

    It specifically cited your harddrive as the issue therefore...

    1. Back up everything of value A.S.A.P.

    2. Find the make of your harddrive, go to the manufacture's website and download and run their free harddrive diagnostic utility. Run the tests.

    * Get back to us with the results.
     
  3. davetherave

    davetherave TS Rookie Topic Starter

    Hi,

    thanks for the swift reply

    The results of the scan are as follows:

    Read DMA: Pass
    Check S.M.A.R.T: Pass
    Spin up /down: Pass
    Simple surface scan: Pass
    Write verify: Pass
    Random surface scan: Pass
    Read surface scan: Pass
    RAM verify test: Pass
    Multiple read test: ¦
    Service code => AJ36 : Bad Sector.
    Error occured test loop number one

    The diagnostic utility recommended erasing the disc and testing again, which I am doing, but I don't expect a different result as the BSOD occured shortly after a full disc format and re-installation of all software and drivers.

    By the way, when I ran chkdsk it didn't report any errors
     

    Attached Files:

  4. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    ChkDsk is limited which is why using the utility as you did is the the better proceedure.

    Since it is a hardware/harddrive issue reformatting and reinstalling isn't going to be of much help as you rightly expect.

    Sometimes running the haddrive diagnostic utility can repair bad sectors but I've only seen that on a few occasions. I had a WD years ago that had a bad sector and no matter what I tried I wound up using it as storage and eventually scrapping it.

    What utility are you using?
     
  5. davetherave

    davetherave TS Rookie Topic Starter

    I'ts a Samsung hard drive and I'm using the diagnostic utility (ES-Tool) I found on their website following your suggestion. It doesn't seem to facility to repair bad sectors.

    At least I know the problem, thanks to you, and hard drives are reasonably inexpensive to replace.

    Thanks very much for your help

    Dave
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    You're most welcome and thanks for keeping us up-to-date. This kind of information will help others.

    Please let us know when you resolve it.
     
  7. davetherave

    davetherave TS Rookie Topic Starter

    Update:

    I've used the formatting option in the Samsung ES-tool but upon running the hard drive diagnostic again it keeps finding errors and hanging.

    I'm going to buy a new hard drive and do a fresh install.

    Thanks again

    Dave
     
  8. Route44

    Route44 TechSpot Ambassador Posts: 12,168   +37

    You're most welcome. When you get your new harddrive and everything is installed please let us know how you fair.
     
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