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BSOD problem, minidumps attached

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by Brendon, Aug 22, 2008.

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  1. Brendon Newcomer, in training

    Anybody have ideas on these? These are the last 3 minidumps, but problem has been happening for months. Crashes always occur while user is away from the computer.

    Any help is much appreciated! Thanks in advance.
  2. kimsland Ex-TechSpotter

    Inside the 3 MiniDumps:
    I'd recommend removing the PhotoScreensave Screen saver
    And the SoftK56 Modem Driver. Manufacturer: Conexant Systems, Inc. if the card is installed as an addon (in your PC?)
    Also update all your Sound and Video drivers from your Manufacture's support page
    You may also want to re-install your AVG Product (then update and scan)
  3. Brendon Newcomer, in training

    Thanks for the reply!

    It would make sense if the screen saver is the culprit since the problem only happens when the user is away from the computer. I'll try updating drivers and disabling the screen saver. Thanks again.

    (BTW - it's a laptop, Dell Latitude D630, and the modem is internal)
  4. kimsland Ex-TechSpotter

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