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BSOD Problems: BCCode 19 and 24 - Windows 7

By waltersguy
Mar 18, 2011
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  1. Random BSOD's - Windows 7

    Had this Blue Screen Pop up during an evening shutdown:

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 4105

    Extra information about the problem
    BCCode: 19
    BCP1: 0000000000000020
    BCP2: FFFFFA800402E590
    BCP3: FFFFFA800402E750
    BCP4: 00000000041C0006
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1


    One of many BSODS over the last couple days. The most common error with the BSODS over the last couple months have been BCCode 24's like this one:

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 4105

    Extra information about the problem
    BCCode: 24
    BCP1: 00000000001904FB
    BCP2: FFFFF8800338C8D8
    BCP3: FFFFF8800338C130
    BCP4: FFFFF880014A1027
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Any help would be appreciated, these things are really getting annoying to say the least.
     
  2. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    There are numerous reasons for the errors 19 and 24 but both of these errors can relate to hard drive faults. I would first check your hard drive with the manufacturers diagnostics. Follow this guide:

    If the above comes up clear then run Driver Verifier to check all your systems drivers.

     
  3. waltersguy

    waltersguy TS Rookie Topic Starter

    hard drive type

    I'm not sure that the hard drive in my toshiba satellite a500 is a fujitsu hard drive it does not specify in the properties, just says 'standard disk drives'.
     
  4. Mark56

    Mark56 TechSpot Paladin Posts: 2,271

    I don't know what make of drive you have, you need to slide the drive out and look at the label.
     


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