BSOD: STOP: 0x0000007b

By measure3three
Dec 8, 2008
  1. Hello

    I have a Dell P.C. A friend of mine recently repair my P.C. He purchased me a new hard-drive, which he said was the problem. However, when I received it back today, I returned to the same error screen I saw a couple months back.

    A problem has been detected and windows has shut down to prevent damage to your computer.

    If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

    Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

    Technical information:

    *** STOP: 0x0000007B (0xF7A8A524, 0xc0000034, 0c00000000, 0c00000000)

    I'm not really tech savvy. I would appreciate if someone could help me with this problem, so I don't have to waste anymore of my mom's money.

  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  3. measure3three

    measure3three TS Rookie Topic Starter

    Let me start reading. Sorry if this has been asked before. I've read over 20 threads in the last hour trying to figure this problem out.
  4. measure3three

    measure3three TS Rookie Topic Starter

    You do realize, that I'm operating from a laptop right now? Not my P.C.

    I read everything. Now I'm at a screen saying:

    Seial ATA AHCI BIOS, Version iSrc 1.02.23 08012006
    Copyright (c) 2003-2006 Intel Corporation
    ** This version supports only Hard Disk and CDROM drives **

    Controller Bus#00, Device #1F, Function #02: 02 Ports, 02 Devices
    Port-00: Hard Disk, WDC WD2500AAJS-22VSA0(with a slash in the "0")
    AHCI BIOS installed

  5. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Sorry I'm confused, what are you doing again :confused:

    Please just update the Dell Drivers
    And then after restart, you still get issues, you can also try running Memtest on your Ram
    And then if all else fails, attach a Minidump
  6. measure3three

    measure3three TS Rookie Topic Starter


    How do I update the Dell Drivers? When I'm not on the P.C? I'm using a laptop because I can't get passed this Black screen right now.
  7. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Oh I see, I thought it was intermittent or something

    You need to boot from your Windows CD and then select the first R prompt (to go to the Recovery Console)
    Then log on to your Administrator account, by pressing 1 and then pressing Enter
    Then type this on the command line, and press Enter:
    chkdsk c:/f
    Then Exit out and hopefully Windows starts normally

    If not you may need to Repair Windows:
    Microsoft's Windows XP Professional Repair Install step by step

    Microsoft's Windows XP Home Repair Install step by step

    Vista Repair:
  8. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

    You want to run in SATA Mode, not AHCI Mode. Check the BIOS to see what options you have for the hard drive.
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