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BSOD, stop 0x00000d1

By balloonpop
Jul 4, 2011
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  1. I've been getting a BSOD with a tcpip.sys error around 3 times a day for the past two weeks. From other forum posts, it seems that I need to update a driver, but I'm not sure which one. I've attached the last 5 minidumps in a zip file. Any help would be appreciated, thanks!
     

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    tcpip.sys is a Windows OS driver that has to do with networking/online.

    Is this system custom made or did you buy one like a Dell, HP, etc.?
     
  3. balloonpop

    balloonpop TS Rookie Topic Starter

    It's not custom, it's a HP Pavilion a6512p
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Go to HP's website and find your exact system model. Then update the latest wireless drivers from their site for your system. Does this correct the issue?
     
  5. balloonpop

    balloonpop TS Rookie Topic Starter

    As far as I can tell, there aren't any wireless drivers available for my model on HP's site.
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Are you running CA Internet Security?
     
  7. benelori

    benelori TS Rookie

    BSOD trouble

    Hello...I'm having trouble with BSODs as well...I've been looking around the net, and I think it is NETIO.sys...I would like to confirm this here, if it's okay, but whatever it is I need advice to deal with the problem.

    Thanks a lot!
    This is the log from the event viewer

    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000028, 0x0000000000000002, 0x0000000000000000, 0xfffff88001811b2d). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 070511-15147-01.
     
  8. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    @ benelori - We will be more than glad to help you but please start your own thread because this one belongs to balloonpop.

    When you make your own thread please provide the following...

    How to find and post your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.
     
  9. balloonpop

    balloonpop TS Rookie Topic Starter

    I am running CA, should I disable it?
     
  10. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70


    All your dumps point to the CA driver KmxFilter.sys as the cause of your issues. You could try updating but honestly there are better alternatives to CA.
     
  11. balloonpop

    balloonpop TS Rookie Topic Starter

    Sorry I haven't responded earlier. I'll figure out what to do with it. Thank you!
     
  12. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Don't let us hang! :) What did you do to fix it?
     

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