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BSOD stop messages

By quekbc
Mar 12, 2009
  1. Hi,

    i've just recently been getting BSODs and I can't seem to identify the problem. I haven't installed anything new (to my knowledge) other than the new windows live messenger, which i then deleted and reinstalled to an older version. As I have no knowledge about dump files, can anyone tell me what to do with them?

    Thanks a lot in advance.

    it just happened again. first one restarted my laptop, the second one occured while it was trying to restart. Any help is deeply appreciated.
     

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    All five minidumps point to the faulty driver w22n51.sys which is part of your Intel PRO/Wireless driver.

    You are the second person in as many days that have had issues with this driver. Go to you laptop's manufacturer's website, find your specific model and update your drivers.
     
  3. quekbc

    quekbc TS Rookie Topic Starter

    Did just that, thanks a lot Route44, hopefully it doesn't happen again.
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    You're welcome and thanks for getting back to us. Do us a favor and report back later if either a) you have gained stability through this updating or b) if you don't and we'll take it from there.
     
  5. quekbc

    quekbc TS Rookie Topic Starter

    it's stable now

    its almost 3 weeks now, no further incidents so far. Thanks a lot!
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Excellent! This is the kind of stuff we like to hear and thanks for the update. It is much appreciated.
     
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