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BSOD stop messages

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by quekbc, Mar 12, 2009.

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  1. quekbc Newcomer, in training

    Hi,

    i've just recently been getting BSODs and I can't seem to identify the problem. I haven't installed anything new (to my knowledge) other than the new windows live messenger, which i then deleted and reinstalled to an older version. As I have no knowledge about dump files, can anyone tell me what to do with them?

    Thanks a lot in advance.

    it just happened again. first one restarted my laptop, the second one occured while it was trying to restart. Any help is deeply appreciated.

    Attached Files:

  2. Route44 TechSpot Ambassador

    All five minidumps point to the faulty driver w22n51.sys which is part of your Intel PRO/Wireless driver.

    You are the second person in as many days that have had issues with this driver. Go to you laptop's manufacturer's website, find your specific model and update your drivers.
  3. quekbc Newcomer, in training

    Did just that, thanks a lot Route44, hopefully it doesn't happen again.
  4. Route44 TechSpot Ambassador

    You're welcome and thanks for getting back to us. Do us a favor and report back later if either a) you have gained stability through this updating or b) if you don't and we'll take it from there.
  5. quekbc Newcomer, in training

    it's stable now

    its almost 3 weeks now, no further incidents so far. Thanks a lot!
  6. Route44 TechSpot Ambassador

    Excellent! This is the kind of stuff we like to hear and thanks for the update. It is much appreciated.
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