BSOD when starting up

[ValiantRider720]

Now I have another BSOD problem in hand right now.

Whenever I startup my laptop, the BSOD appears during the 'Starting Windows' screen. I will give out the technical info.

*** STOP: 0x0000007B (0xFFFFF880009A98E8, 0xFFFFFFFFC0000034, 0x0000000000000000, 0x0000000000000000)

After restarting, the laptop gives me a couple of options to either Launch Startup Repair or Start Windows Normally. The problem is, everytime startup repair is at work, a message shows that Startup Repair cannot repair the laptop. Here are the problem details:

Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signaure 01: 6.1.7600.16305
Problem Signaure 02: 6.1.7600.16305
Problem Signaure 03: unknown
Problem Signaure 04: 21200875
Problem Signaure 05: AutoFailover
Problem Signaure 06: 5
Problem Signaure 07: 0xd3
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Even after sending info about the problem, it doesn't do any help.

Bottom line: I can't find a way to fix this problem and I keep on running around circles here when I do try to find a way out. Any suggestions?

~Andrew

 

[Mark56]

I suspect you may have a failling hard drive.Please follow the guide below to test your drive, you will need to use another PC to create the disc. Could you provide more details of your PC, make & model, the OS you are using and if you have the OS disc or just restore discs.

Identify the make of your hard drive and then use one of the links below to get the manufacturers diagnostic for ISO CD. Burn the image file to a CD, boot the PC with the disc in the drive and run the diagnostics. You first need to set the CD drive to 1st in the boot order in the Bios setup.

If you do not have an image burner use this free software to make the CD.

http://www.isoimageburner.com/



ExcelStor: http://www.excelstor.com/eng/support.php?sub_id=3

Hitachi/IBM: http://www.hitachigst.com/support/downloads/

Samsung: http://www.samsung.com/global/business/hdd/support/utilities/Support_HUTIL.html

Toshiba: http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities

Seagate, Maxtor & Quantum:http://www.seagate.com/www/en-us/support/downloads

Western Digital:http://support.wdc.com/product/download.asp?lang=en