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BSOD when turning off laptop

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by landcat, May 11, 2012.

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  1. landcat Newcomer, in training

    BSOD everytime I turn off the computer or opening google chrome. It's Windows 7. I can't find the "manage attachment" button.
    landcat, May 11, 2012
    #1

  2. Tmagic650 TS Ambassador Posts: 18,759   +62

    It's called "upload a file" now. What is the make and model of this sick laptop?
    Tmagic650, May 11, 2012
    #2

  3. landcat Newcomer, in training

    Acer Aspire 7551G-5821
    AMD Phenom x4 N930
    ATI Mobility Radeon HD 5650
    4GB DDR3 Memory

    Here's the minidump file,

    Attached Files:

    landcat, May 12, 2012
    #3

  4. Tmagic650 TS Ambassador Posts: 18,759   +62

    IRQL_NOT_LESS_OR_EQUAL
    Ntoskrnl.exe

    Remove the memory and reinstall it
    Tmagic650, May 12, 2012
    #4

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