TechSpot

BSOD when turning off laptop

By landcat
May 11, 2012
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  1. BSOD everytime I turn off the computer or opening google chrome. It's Windows 7. I can't find the "manage attachment" button.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    It's called "upload a file" now. What is the make and model of this sick laptop?
     
  3. landcat

    landcat TS Rookie Topic Starter

    Acer Aspire 7551G-5821
    AMD Phenom x4 N930
    ATI Mobility Radeon HD 5650
    4GB DDR3 Memory

    Here's the minidump file,
     

    Attached Files:

  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    IRQL_NOT_LESS_OR_EQUAL
    Ntoskrnl.exe

    Remove the memory and reinstall it
     


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