BSOD while on Internet

[rubenii]

I have been getting some BSOD which seem to happen mostly when I am on the internet. (Firefox and Opera).


[FONT=Segoe UI]Problem signature:[/FONT]
[FONT=Segoe UI] Problem Event Name: BlueScreen[/FONT]
[FONT=Segoe UI] OS Version: 6.1.7601.2.1.0.768.3[/FONT]
[FONT=Segoe UI] Locale ID: 1033[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Additional information about the problem:[/FONT]
[FONT=Segoe UI] BCCode: 1000008e[/FONT]
[FONT=Segoe UI] BCP1: C0000005[/FONT]
[FONT=Segoe UI] BCP2: 00000000[/FONT]
[FONT=Segoe UI] BCP3: B0871C2C[/FONT]
[FONT=Segoe UI] BCP4: 00000000[/FONT]
[FONT=Segoe UI] OS Version: 6_1_7601[/FONT]
[FONT=Segoe UI] Service Pack: 1_0[/FONT]
[FONT=Segoe UI] Product: 768_1[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Files that help describe the problem:[/FONT]
[FONT=Segoe UI] C:\Windows\Minidump\013113-22312-01.dmp[/FONT]
[FONT=Segoe UI] C:\Users\User\AppData\Local\Temp\WER-127140-0.sysdata.xml[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Read our privacy statement online:[/FONT]
[FONT=Segoe UI] [/FONT][FONT=Segoe UI]http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]If the online privacy statement is not available, please read our privacy statement offline:[/FONT]
[FONT=Segoe UI] [/FONT][FONT=Segoe UI]C:\Windows\system32\en-US\erofflps.txt[/FONT]

[FONT=Segoe UI]Problem signature:[/FONT]
[FONT=Segoe UI] Problem Event Name: BlueScreen[/FONT]
[FONT=Segoe UI] OS Version: 6.1.7601.2.1.0.768.3[/FONT]
[FONT=Segoe UI] Locale ID: 1033[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Additional information about the problem:[/FONT]
[FONT=Segoe UI] BCCode: 50[/FONT]
[FONT=Segoe UI] BCP1: D4827530[/FONT]
[FONT=Segoe UI] BCP2: 00000001[/FONT]
[FONT=Segoe UI] BCP3: 90B0BCD3[/FONT]
[FONT=Segoe UI] BCP4: 00000002[/FONT]
[FONT=Segoe UI] OS Version: 6_1_7601[/FONT]
[FONT=Segoe UI] Service Pack: 1_0[/FONT]
[FONT=Segoe UI] Product: 768_1[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Files that help describe the problem:[/FONT]
[FONT=Segoe UI] C:\Windows\Minidump\013113-20312-01.dmp[/FONT]
[FONT=Segoe UI] C:\Users\User\AppData\Local\Temp\WER-121156-0.sysdata.xml[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Read our privacy statement online:[/FONT]
[FONT=Segoe UI] [/FONT][FONT=Segoe UI]http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]If the online privacy statement is not available, please read our privacy statement offline:[/FONT]
[FONT=Segoe UI] [/FONT][FONT=Segoe UI]C:\Windows\system32\en-US\erofflps.txt[/FONT]

[FONT=Segoe UI]Problem signature:[/FONT]
[FONT=Segoe UI] Problem Event Name: BlueScreen[/FONT]
[FONT=Segoe UI] OS Version: 6.1.7601.2.1.0.768.3[/FONT]
[FONT=Segoe UI] Locale ID: 1033[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Additional information about the problem:[/FONT]
[FONT=Segoe UI] BCCode: 1000008e[/FONT]
[FONT=Segoe UI] BCP1: C0000005[/FONT]
[FONT=Segoe UI] BCP2: 0000014C[/FONT]
[FONT=Segoe UI] BCP3: C5F93BD4[/FONT]
[FONT=Segoe UI] BCP4: 00000000[/FONT]
[FONT=Segoe UI] OS Version: 6_1_7601[/FONT]
[FONT=Segoe UI] Service Pack: 1_0[/FONT]
[FONT=Segoe UI] Product: 768_1[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Files that help describe the problem:[/FONT]
[FONT=Segoe UI] C:\Windows\Minidump\013113-16515-01.dmp[/FONT]
[FONT=Segoe UI] C:\Users\User\AppData\Local\Temp\WER-109609-0.sysdata.xml[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Read our privacy statement online:[/FONT]
[FONT=Segoe UI] [/FONT][FONT=Segoe UI]http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]If the online privacy statement is not available, please read our privacy statement offline:[/FONT]
[FONT=Segoe UI] [/FONT][FONT=Segoe UI]C:\Windows\system32\en-US\erofflps.txt[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Problem signature:[/FONT]
[FONT=Segoe UI] Problem Event Name: BlueScreen[/FONT]
[FONT=Segoe UI] OS Version: 6.1.7601.2.1.0.768.3[/FONT]
[FONT=Segoe UI] Locale ID: 1033[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Additional information about the problem:[/FONT]
[FONT=Segoe UI] BCCode: 1000008e[/FONT]
[FONT=Segoe UI] BCP1: C0000005[/FONT]
[FONT=Segoe UI] BCP2: 000004A4[/FONT]
[FONT=Segoe UI] BCP3: 90A5FBD4[/FONT]
[FONT=Segoe UI] BCP4: 00000000[/FONT]
[FONT=Segoe UI] OS Version: 6_1_7601[/FONT]
[FONT=Segoe UI] Service Pack: 1_0[/FONT]
[FONT=Segoe UI] Product: 768_1[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Files that help describe the problem:[/FONT]
[FONT=Segoe UI] C:\Windows\Minidump\020113-24203-01.dmp[/FONT]
[FONT=Segoe UI] C:\Users\User\AppData\Local\Temp\WER-126562-0.sysdata.xml[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Read our privacy statement online:[/FONT]
[FONT=Segoe UI] [/FONT][FONT=Segoe UI]http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]If the online privacy statement is not available, please read our privacy statement offline:[/FONT]
[FONT=Segoe UI] [/FONT][FONT=Segoe UI]C:\Windows\system32\en-US\erofflps.txt[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Problem signature:[/FONT]
[FONT=Segoe UI] Problem Event Name: BlueScreen[/FONT]
[FONT=Segoe UI] OS Version: 6.1.7601.2.1.0.768.3[/FONT]
[FONT=Segoe UI] Locale ID: 1033[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Additional information about the problem:[/FONT]
[FONT=Segoe UI] BCCode: 1000008e[/FONT]
[FONT=Segoe UI] BCP1: C0000005[/FONT]
[FONT=Segoe UI] BCP2: 00000000[/FONT]
[FONT=Segoe UI] BCP3: 9A9B83D0[/FONT]
[FONT=Segoe UI] BCP4: 00000000[/FONT]
[FONT=Segoe UI] OS Version: 6_1_7601[/FONT]
[FONT=Segoe UI] Service Pack: 1_0[/FONT]
[FONT=Segoe UI] Product: 768_1[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Files that help describe the problem:[/FONT]
[FONT=Segoe UI] C:\Windows\Minidump\020513-18093-01.dmp[/FONT]
[FONT=Segoe UI] C:\Users\User\AppData\Local\Temp\WER-127656-0.sysdata.xml[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Read our privacy statement online:[/FONT]
[FONT=Segoe UI] [/FONT][FONT=Segoe UI]http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]If the online privacy statement is not available, please read our privacy statement offline:[/FONT]
[FONT=Segoe UI] [/FONT][FONT=Segoe UI]C:\Windows\system32\en-US\erofflps.txt[/FONT]


[FONT=Segoe UI]Problem signature:[/FONT]
[FONT=Segoe UI] Problem Event Name: BlueScreen[/FONT]
[FONT=Segoe UI] OS Version: 6.1.7601.2.1.0.768.3[/FONT]
[FONT=Segoe UI] Locale ID: 1033[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Additional information about the problem:[/FONT]
[FONT=Segoe UI] BCCode: 7f[/FONT]
[FONT=Segoe UI] BCP1: 0000000D[/FONT]
[FONT=Segoe UI] BCP2: 00000000[/FONT]
[FONT=Segoe UI] BCP3: 00000000[/FONT]
[FONT=Segoe UI] BCP4: 00000000[/FONT]
[FONT=Segoe UI] OS Version: 6_1_7601[/FONT]
[FONT=Segoe UI] Service Pack: 1_0[/FONT]
[FONT=Segoe UI] Product: 768_1[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Files that help describe the problem:[/FONT]
[FONT=Segoe UI] C:\Windows\Minidump\020513-22187-01.dmp[/FONT]
[FONT=Segoe UI] C:\Users\User\AppData\Local\Temp\WER-131765-0.sysdata.xml[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Read our privacy statement online:[/FONT]
[FONT=Segoe UI] [/FONT][FONT=Segoe UI]http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]If the online privacy statement is not available, please read our privacy statement offline:[/FONT]
[FONT=Segoe UI] [/FONT][FONT=Segoe UI]C:\Windows\system32\en-US\erofflps.txt[/FONT]


I cannot locat the *xml files. The directory dose not seem to exist on the PC

I am new to this forum, so please forgive me if I am not posting correctly. [FONT=Segoe UI][/FONT]

 

[Tmagic650]

Norton (Symantec) is causing all this. What should you do?

 

[rubenii]

Norton (Symantec) is causing all this. What should you do?

Seems like I need to uninstall Norton and then reinstall a fresh copy.

 

[Tmagic650]

How about trying free Microsoft Security Essentials first:
http://windows.microsoft.com/en-US/windows/security-essentials-download
Your system may not "like" anything Norton

 

[rubenii]

OK, Let's see what it will do and I will get back to you.

 

[rubenii]

OK, Let's see what it will do and I will get back to you.

My system has not crashed in days!!! Thanks for the help!

 

[Tmagic650]

Okay, thanks for the update