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BSOD Win7 at startup  BCCode:3b

By howser
Aug 19, 2011
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  1. Hi guys,

    I have had some problems with my PC now for a few months, in the beginning it just froze randomly and wouldn't boot for a while. Then it started blue screening instead of freezing. It didn't happen very often when it started but then i got 3-4 BS a day. So I left it for repair at the store i bought it and they had to switch the whole motherboard. I got it back and everything seemed fine, but the i started getting BS on startup, right after i logged in and all startup programs were running. it boots fine in safe-mode, and i tried updating my graphics drivers but it didn't help.


    System Manufacturer Hewlett-Packard
    System Model G5247SC
    System Type x64-based PC
    Processor AMD Athlon(tm) II X2 220 Processor, 2812 Mhz, 2 Core(s), 2 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. 6.13, 2010-09-08
    SMBIOS Version 2.5
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Hardware Abstraction Layer Version = "6.1.7601.17514"
    Installed Physical Memory (RAM) 4,00 GB
    Total Physical Memory 3,50 GB
    Available Physical Memory 2,82 GB

    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1053

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF80002C7760E
    BCP3: FFFFF880075A48E0
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\081911-18907-01.dmp
    C:\Users\Simon\AppData\Local\Temp\WER-36597-0.sysdata.xml


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    C:\Windows\system32\en-US\erofflps.txt


    Does anyone have some sort of solution?
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,142   +31

    How to find and post your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.


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