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BSOD with bbc code f4, freezing and reboots

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by muttfacejohnson, Aug 19, 2012.

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  1. muttfacejohnson Newcomer, in training Posts: 18

    My setup
    OS: Windows 7 Profesional
    Cpu: i5-3570K OC to 4.4Ghz
    Motherboard: Asrock Extreme4
    Boot drive: 120GB Intel 330 ssd
    Storage drive: 500GB Seagate Momentus XT Hybrid-Drive
    Psu: Antec High Current Gamer 750W
    Ram: 16GB G. Skill Ripjaw

    My computer would randomly BSOD and freeze up on me. I unistalled and reinstalled my graphics drivers which solved one BSOD error. After that I began to get this on about 3 times a day. I since then reinstalled windows after a format and reinstalled all my drivers. During the install I suffered the BSOD posted here. I am out of options and am really thinking that the problem is harware related. I just don't know how to find out what the source is.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Additional information about the problem:
    BCCode: f4
    BCP1: 0000000000000003
    BCP2: FFFFFA80109CF630
    BCP3: FFFFFA80109CF910
    BCP4: FFFFF80002D84240
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\082012-6614-01.dmp
    C:\Users\Charlie\AppData\Local\Temp\WER-21184-0.sysdata.xml
    Read our privacy statement online:
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    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
  2. Tmagic650 TS Ambassador Posts: 18,737   +62

    Can you upload this minidump:
    C:\Windows\Minidump\082012-6614-01.dmp
  3. muttfacejohnson Newcomer, in training Posts: 18

    I can't post the minidump because I don't have access to the file at the moment
  4. Tmagic650 TS Ambassador Posts: 18,737   +62

    Okay, when you have access to the file, post it
  5. muttfacejohnson Newcomer, in training Posts: 18

    I was able to view and exctract the file info using BlueScreenView here it is!

    Attached Files:

  6. Tmagic650 TS Ambassador Posts: 18,737   +62

    Were all these files hi-lighted in pink inside Bluescreenview? Only the hi-lighted files should be noted? There are so many, I can't help believe that they were all hi-lighted. It is important to know what the hi-lighted ones were
     
  7. muttfacejohnson Newcomer, in training Posts: 18

    Ill look again and let you know
  8. muttfacejohnson Newcomer, in training Posts: 18

    The first is the error over view the next two in the txt are the two items that were highlighted in bluescreenview

    Attached Files:

  9. muttfacejohnson Newcomer, in training Posts: 18

    Seems to be this one that is frequent in each dump file as being highlighted only one other has been highlighted along with it that was the last entry in the txt file from the last post

    Attached Files:

  10. Tmagic650 TS Ambassador Posts: 18,737   +62

    Okay, this is looking like a hard drive issue. Run CHKDSK (check disk) by going to control panel, and right-click on the C drive. Select properties, tools, check now. Put a check in both boxes to set a disk check on the next start up
  11. muttfacejohnson Newcomer, in training Posts: 18

    WIll do will let you know the results. I have a 120GB Intel 330 solid state drive that I boot off of just so you know.
  12. muttfacejohnson Newcomer, in training Posts: 18

    I ran check disk but I was given no info after if there were ant errors and none came up during the check
  13. Tmagic650 TS Ambassador Posts: 18,737   +62

  14. muttfacejohnson Newcomer, in training Posts: 18

    I have it connected to a SATA3 port and in ACHI its been happening since the beggining of this month so within the first few weeks of building the computer.
  15. Tmagic650 TS Ambassador Posts: 18,737   +62

    Is there a firmware update for the drive?
  16. muttfacejohnson Newcomer, in training Posts: 18

    I checked both the solid state drive from intel and the Seagate momentus xt for firmware updates both turned up with nothing
  17. Tmagic650 TS Ambassador Posts: 18,737   +62

    What is the Seagate model number? Should start with ST9...
  18. muttfacejohnson Newcomer, in training Posts: 18

  19. Tmagic650 TS Ambassador Posts: 18,737   +62

  20. muttfacejohnson Newcomer, in training Posts: 18

    I got a new messege and bcc got of F4 ill upload the minidump