BSOD with laptop after Flash Player update

By Stigi
Jun 10, 2012
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  1. Hi there,

    I got a fairly new laptop, and keep getting a blue screen after an update from adobe flash player ( version 11.3) But is that the cause? I tried to go to restore from an restore point, but it didnt help. Please help me... I cannot attach a picture of my bsod but im gonna read the error code with all the information you guys need ( I hope )

    *** STOP: 0x0000007E (0xFFFFFFFFC0000094 , 0xFFFFF88003EECACF , 0xFFFFF880063D2C38 , 0xFFFFF880063D2490)

    *** rtl8192Ce.sys - Address FFFFF88003EECACF base at FFFFF88003E3A000, DateSt am p 4e1bc908


    Thank you and good luck.
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,674   +152

    "rtl8192Ce.sys" is the Realtek LAN or Network Interface Controller driver... The device has either failed or the driver has been corrupted. Do you see any yellow exclamation points in the device manager?
  3. Stigi

    Stigi Newcomer, in training Topic Starter Posts: 23

    Additional informations I got from "Nirsoft Blue screen view" about my BSOD. Hope that helps aswell

    Dump file: 061012-35427-01.dmp
    Crash Time: 6/10/2012 3:42:15 PM
    Bug check string: KMODE_EXCEPTION_NOT_HANDLED
    Bug check code: 0x0000001e
    Parameter 1: 00000000`00000000
    Parameter 2: 00000000`00000000
    Parameter 3: 00000000`00000000
    Parameter 4: 00000000`00000000
    Caused by driver: ntoskrnl.exe
    Caused by address: ntoskrnl.exe+7f190
    File descroption: NT Kernel & System
    Product Name: Microsoft® Windows® Operating System
    Company: Microsoft Corporation
    File Version: 6.1.7601.17803 (win7sp1_gdr.120330-1504)
    Processor: x64
    Crash Adress: ntoskrnl.exe+7f190
    Stack Address 1:
    Stack Address 2:
    Stack Address 3:
    Computer name:
    Ful Path: C:\Windows\Minidump\061012-35427-01.dmp
    Processors count: 4
    Major Version: 15
    Minor Version: 7601
    Dump File Size: 274,888
  4. Stigi

    Stigi Newcomer, in training Topic Starter Posts: 23

    Tmagic650, no I dont have any exclamations in my device manager.
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,674   +152

    Okay, go to the motherboard or computers support website and download and re-install the Realtek LAN driver
  6. Stigi

    Stigi Newcomer, in training Topic Starter Posts: 23

    Okay..I uninstalled the old driver and downloadet and installed the new one. Its an older version tho. Does it matter? Oh btw I got a HP Pavilion dv6 notebook.
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,674   +152

    Well, if the BSOD's stop, it will be okay
  8. Stigi

    Stigi Newcomer, in training Topic Starter Posts: 23

    No BSOD so far ::) Thanks so much Tmagic650 (y):)
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,674   +152

    Okay, good luck :)


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