Hi, I recently got the BSOD and up intil this point had no idea it even existed. I'm not computer savvy or anything and I'll try the best I can with this problem. Before I got the BSOD Microsoft security Essentials and Norton detected there was a trojan and said it blocked and deleted it. It kept popping up but when I went to click on Microsoft Security a second time to delete it, it said it wasn't there and was gone. At that I assumed it was gone. Everything was working fine until yesterday the BSOD popped up. I thought it was the trojan so I went to safe mode ran superanti spyware and it detected the famous Trojan agents. Heres a list. Trojan.Agent/Gen-FakeAlert [AV] Trojan.Agent/Gen-FakeSecurity Trojan.Agent/Gen-Falcomp [RE] Malware.Trace Adware.Tracking Cookie All of this have been deleted and I did a couple more scans to make sure. I can still use safemode and it works fine even the internet. The BSOD kept popping up and as I've read with most of the threads here it's common. Oh and I have a Windows XP on a DELL laptop and the message at the bottom of the BSOD says: Technical Information: Stop: 0x0000008E (0x0000005, 0xF75841D, 0xF6C09684, 0x00000000) atapi.svs- Address F7584710 base at F757A000, Datestamp 4802539d I'm not sure if that says what the problem is? I've also went to my computer-manage- view events. There were red circles with x's on some of the things but I have no idea of fixing this. It could also be other problems that I've read on another thread I think the name was Howard something. They presented great ways to get rid of it however I'm very scared to open up my laptop to clean the fan or to replace any hard drive since I really have no idea on any.I can google it but again I don't trust myself. I'm also wondering if I can take this to someone and if it would even matter? Does the BSOD mean you need a new hardrive, motherboard ect? Should I get a new computer? I've also never upated anything (video cards ect) I honestly had no idea you needed to well besides if you wanted to play sims 3. it also said my memory was running low but that was weeks ago I've cleaned up my computer since then. Sorry if this is hard to understand and if I'm asking way to many questions. Up at 4:16 AM and am freaking out over this. If anyone can help or assist in this I would be very grateful. Thank you.