BSOD's Everywhere

By Raizen
Jul 23, 2014
Post New Reply
  1. Two days ago while browsing the internet I got a BSOD out of no where.

    I thought nothing of it, but it happened again.

    I did some research into it for possible causes but I just couldn't pinpoint what might actually be causing it. It's gotten pretty frustrating, and it still happens.

    Some of the times the computer crashed were pretty specific though.
    I tried to save a picture image and when I hit "save as" it crashed.

    Similarly, when I clicked on the pop up that said that Windows update had finished installing updates it crashed there as well.

    I went about looking for a fix, but I started getting BSOD's even on sign in.

    I don't know how I should format this post so I'll provide some background information

    • The last BSOD totaled up to 8 in the event viewer.
    • Haven't had any BSODs in the 2 years of owning this computer until 7/21/2014
    • My friend had recently kicked the computer on accident. I thought it might not be getting enough power if something came loose, but when I look at it, everything seems to be fine.
    • Searching through the net has led me to believe that my netgear genie wi-fi adapter might be causing this. I wonder if that's true though because it hasn't had any issues till 2 days ago. It is still currently up to date on updates as well.
    • I tried to system restore but the BSOD's seemed to become more frequent after I did that.
    • I cleaned out any dust to make sure that wasn't the cause
    I provided a minidump, but for some reason I only had one in the mini dump despite 8 blue screens.

    Computer specs
    Amd Athlon II X2 240 processor
    2.80 GHz
    3gb of ram
    Windows 7: 64 bit

    Attached Files:

  2. Raizen

    Raizen TS Rookie Topic Starter Posts: 18

    One just occured right now.

    posting from mobile.


    STOP: 0x00000050 (0xFFFFF8800D82AFD6, 0x0000000000000000 , 0xFFFFF800039B5050, 0x0000000000000002)

    This occured while trying to load a youtube video.

    will post a minidump if it was saved
  3. Cobalt006

    Cobalt006 TS Guru Posts: 1,776   +241

    The blue screen are from your wireless adapter. It a good chance the wifi adapter. May have some damage.. I would say try a driver update. But not really sure this would help. You may be better off replacing it if possible.
  4. Raizen

    Raizen TS Rookie Topic Starter Posts: 18

    I figured it would end up being that.

    but it just doesn't make sense that it would happen so randomly...

    running memtest just in case because I do not have the money to replace this right now...

  5. Cobalt006

    Cobalt006 TS Guru Posts: 1,776   +241

    Sorry to hear that.
  6. Raizen

    Raizen TS Rookie Topic Starter Posts: 18

    Ran through 8 passes on memtest no errors

    Decided to actually turn on my brain and try the wi-fi adapter in another USB port.

    I'm no hardware specialist so if the port did come loose, I wouldn't be able to tell.

    So far no crashes, but I've only been browsing for 20 minutes.

    Will report back later.
  7. Cobalt006

    Cobalt006 TS Guru Posts: 1,776   +241

    Sounds good . Hopefully there will be no more crashes.
  8. Raizen

    Raizen TS Rookie Topic Starter Posts: 18

    No problems while browsing. but once again I got a bsod when trying to save a file.

    this error is definitely different from the last one.
    hopefully a crashdump was saved.


    STOP : 0x00000050 (0xFFFFF88006EBF5DE, 0x0000000000000000, 0xFFFFF80003962EDC, 0x0000000000000000

    *bcmwlhigh664.sys - address FFFFF88006EBF5DE base at FFFFF88006EBF5DE, Date Stamp 00000000

    I'm going to attempt to save another file and replicate the crash

    would it be a good idea to try and replicate this in safemode with networking?
  9. Raizen

    Raizen TS Rookie Topic Starter Posts: 18

    Huh, the older ones appeared as well.

    Here's some of the crashes.

    2 of them occured while trying to turn on my computer after the crash mentioned above. Once I unplugged the network adapter it went back to normal and I was able to start up again.

    Throwing out a theory that maybe whatever data I try to save from the internet isn't communicating right with my hard drive.

    About to test saving a file again.

    Attached Files:

  10. Raizen

    Raizen TS Rookie Topic Starter Posts: 18


    saved 20 files successfully.

  11. Cobalt006

    Cobalt006 TS Guru Posts: 1,776   +241

    It is pointing to the adapter. Have you tried removing the adapter and using the computer. To see if this stops the crashes. I have a felling the adapter maybe toast. Do you have a way to hook the internet to a ethernet connection. To see if the same problem happens.
  12. Raizen

    Raizen TS Rookie Topic Starter Posts: 18

    The normal crashes I get occur during normal internet usage.

    once or twice it crashed without the adapter being in during start up, but I figured that was because it would try to load the driver (possibly) which caused the crash.

    Other than that, I can use the computer normally, but I never tested for too long since I don't really have anything to...stress anything without having internet.

    I can't test it just yet, but I do intend to test for similar crashes on an ethernet connection whenever I can. I'll provide an update when that happens.

    For now though, I've been browsing and saving files successfully since the earlier post I made.
  13. Cobalt006

    Cobalt006 TS Guru Posts: 1,776   +241

    Sounds good.
  14. Raizen

    Raizen TS Rookie Topic Starter Posts: 18

    A small update.

    Wasn't able to test it on an ethernet connection but I did not get a blue screen for about 15 hours of normal surfing

    Granted I wasn't doing things as intensively as I usually would but it's a good sign.

    I think I'm going to do some of the activities I was doing before the crashes started.
    I didn't test them because BSODs + unsaved work is really annoying. :confused:
  15. Cobalt006

    Cobalt006 TS Guru Posts: 1,776   +241

    If thats the case. You might be better off not stressing the adapter. Till you can get a new one.
    Beings the computer was accidently bump. Just to be on the safe. You should check and make sure nothing is loose inside. If you have not.
  16. Raizen

    Raizen TS Rookie Topic Starter Posts: 18

    Noted, I'll keep the pressure to a minimum except when I'm gaming

    Will recheck the computer shortly.
  17. Raizen

    Raizen TS Rookie Topic Starter Posts: 18

    Crashed once more.

    Not during normal browsing though. Just when trying to save a file again.

    Seems like the browsing crashes have stopped, but I still crash when trying to save files. not all the time, but sometimes.

    This one specific happened while I was trying to save a file while watching a stream.

    Probably still related to the adapter but providing the mini-dump again just in case.

    Attached Files:

  18. Cobalt006

    Cobalt006 TS Guru Posts: 1,776   +241

  19. Raizen

    Raizen TS Rookie Topic Starter Posts: 18

    Sorry Cobalt, I ended up getting forced out of town for a while and was unable to really do anything.

    Finally back though and I wanted to ask a question about that seagate tools


    This is what pops up when I load up the page.

    I want to assume that this was the device I should of scanned, but I just wanted to make sure because it said "USB"

    I think I'm going to test the computer while waiting for a reply.

    Thanks for all the help and sticking it through with me though. ;_;
  20. Cobalt006

    Cobalt006 TS Guru Posts: 1,776   +241

    Do you have a USB drive attached to the computer? If so disconnect it.
  21. Raizen

    Raizen TS Rookie Topic Starter Posts: 18

    The Wi-fi connecter is a USB connector. Would that need to be removed?

    Other than that, there is no USB drive attached.
  22. Cobalt006

    Cobalt006 TS Guru Posts: 1,776   +241

    Yes, But now that I think about it. I have seen win 8 and win 7 report the hard drive as USB. It has to do with the way the bios is set.. So yes go ahead and trey removing the adapter . Then give the program a run.
  23. Raizen

    Raizen TS Rookie Topic Starter Posts: 18

    I've come crawling back. after a recent crash.

    Was just browsing when this one happened.

    It was after a really long session though. Maybe 12 hours or so. First one ever since I got back as well.

    I assume I should run every test right?

    Attached Files:

  24. Raizen

    Raizen TS Rookie Topic Starter Posts: 18


    It passed the drive self test and the short generic test.

    It failed the long generic test with 200 errors though. o.o

    Update : Upon retesting the short generic test also failed.

    The drive self test still passed though.
  25. Cobalt006

    Cobalt006 TS Guru Posts: 1,776   +241

    Sounds as though you will need a new hard drive. Your best bet would be to back your personal files and such up to flash drive, or a dvd.External Hard drive. This way if the hard drive crashes before you can replace it, Your files and such will be safe.

Similar Topics

Create an account or login to comment

You need to be a member in order to leave a comment
TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...

Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.