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BSODs occurring at random

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by Ameldur, Apr 9, 2012.

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  1. Ameldur Newcomer, in training Posts: 19

    Hi,

    im getting random BSOD's all the time at random, when playing games and viewing websites.

    My system specs are as follows:
    - Power Supply: OCZ ZS 750w PSU
    - CPU: Intel Core i7 2600K 3.40GHz Sandybridge overclocked to 4.60GHz
    - Motherboard: Intel Z68 (Socket 1155) PCI-Express DDR3 Motherboard
    - Cooler: OcUK H2 Flo Cooler
    - RAM: 8GB DDR3 1600MHz Dual Channel Kit
    - SSD: Crucial RealSSD M4 64GB
    - Hard Drive: 1TB HDD
    - Graphics Card: ATI Radeon HD 6950 2048MB GDDR5 Graphics Card
    - Sound: Realtek 7.1 Channel Sound (On-Board)
    - Optical Drive: LG 22x DVD±RW SATA ReWriter

    I dont have much experience when it comes to BSOD's or troubleshooting, so be patient with me :) I hope i can get some help here! Thanks :)

    EDIT: I have Windows 7 Ultimate x64. Forgot to mention that :)
  2. Tmagic650 TS Ambassador Posts: 19,005   +73

    Nice system... What is the DRAM voltage? Should be around 1.6 volts
  3. Ameldur Newcomer, in training Posts: 19

    Hey and thanks :)

    Its at 1.560v. Does that help? :)
  4. Tmagic650 TS Ambassador Posts: 19,005   +73

    Raise it to about 1.7 and see if BSOD's stop
  5. Ameldur Newcomer, in training Posts: 19

    The thing is though that the bsod's have only started recently. and they are getting more and more frequent. Do you still advise changing it?
  6. Tmagic650 TS Ambassador Posts: 19,005   +73

    What antivirus program are you running?
     
  7. Ameldur Newcomer, in training Posts: 19

    Windows Security Essentials and Ad-Aware.

    Im not entirely sure but is it bad to have two?
  8. Tmagic650 TS Ambassador Posts: 19,005   +73

    Yes remove Ad-Aware and install free Malwarebytes and run it. Tell us if it picks up anything
  9. Ameldur Newcomer, in training Posts: 19

    Found two items, they have both been removed. Shall i let you know if i get another BSOD?

    Code:
    Malwarebytes Anti-Malware 1.61.0.1400
    www.malwarebytes.org
    
    Database version: v2012.04.10.06
    
    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Ameldur :: AMELDUR-PC [administrator]
    
    10/04/2012 16:25:16
    mbam-log-2012-04-10 (16-25-16).txt
    
    Scan type: Full scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 549555
    Time elapsed: 46 minute(s), 30 second(s)
    
    Memory Processes Detected: 0
    (No malicious items detected)
    
    Memory Modules Detected: 0
    (No malicious items detected)
    
    Registry Keys Detected: 0
    (No malicious items detected)
    
    Registry Values Detected: 0
    (No malicious items detected)
    
    Registry Data Items Detected: 0
    (No malicious items detected)
    
    Folders Detected: 0
    (No malicious items detected)
    
    Files Detected: 2
    C:\Users\Ameldur\Downloads\Codec-C (1).exe (Affiliate.Downloader) -> Quarantined and deleted successfully.
    C:\Users\Ameldur\Downloads\Codec-C.exe (Affiliate.Downloader) -> Quarantined and deleted successfully.
    
    (end)
    
  10. Tmagic650 TS Ambassador Posts: 19,005   +73

    Yes, please do...
  11. Ameldur Newcomer, in training Posts: 19

    System_Service_Exeption BSOD now while tabbing into Rift. Damn :( Really irritates me after paying so much for a good system.

    Edit: Happened about 4 times now. Once while quitting the same Application.
  12. Ameldur Newcomer, in training Posts: 19

    Anything else i can try?

    Sorry for double post
  13. Tmagic650 TS Ambassador Posts: 19,005   +73

    Microsoft Security Essentials didn't show anything else?
  14. Ameldur Newcomer, in training Posts: 19

    I havnt scanned with security essentials. Ive only scanned with Malwarebytes like you said :) Want me to scan with Security essentials?
  15. Tmagic650 TS Ambassador Posts: 19,005   +73

    Yes, MSE is your antivirus program... Malwarebytes is just that, a malware remover
  16. Ameldur Newcomer, in training Posts: 19

    Doing a full scan now. If i find something ill remove it and let you know if i get another BSOD. If i dont find anything, do you want me to attach minidump files?
  17. Tmagic650 TS Ambassador Posts: 19,005   +73

    Yes, attach any new minidumps :)
  18. Ameldur Newcomer, in training Posts: 19

    Yay another BSOD :(

    The most recent file is "041212-6396-01".

    Please let me know as quickly as you can what's wrong :) Thank you very much so far :)

    Attached Files:

  19. Tmagic650 TS Ambassador Posts: 19,005   +73

    Minidumps point strongly to a hard drive issue. Not knowing whether it is the SSD or mechanical hard drive. If the SSD is the boot drive, tell me if it is connected to a SATA III port and if AHCI is enabled in the bios
  20. Ameldur Newcomer, in training Posts: 19

    The SSD is the boot drive. Will it say where its connected that its a SATA III port? Where in the BIOS will i find AHCI?

    Thanks

    Edit: Found AHCI, it was already set to "AHCI-Mode". Just installed a new driver for SATA (the top download under the SATA section here http://uk.asus.com/Motherboards/Intel_Socket_1155/P8Z68V/#download)
    I will see if i get another BSOD now, if i do get one ill double check my SSD is connected to a SATA III port.