TechSpot

BSODs occurring at random

By Ameldur
Apr 9, 2012
Post New Reply
  1. Hi,

    im getting random BSOD's all the time at random, when playing games and viewing websites.

    My system specs are as follows:
    - Power Supply: OCZ ZS 750w PSU
    - CPU: Intel Core i7 2600K 3.40GHz Sandybridge overclocked to 4.60GHz
    - Motherboard: Intel Z68 (Socket 1155) PCI-Express DDR3 Motherboard
    - Cooler: OcUK H2 Flo Cooler
    - RAM: 8GB DDR3 1600MHz Dual Channel Kit
    - SSD: Crucial RealSSD M4 64GB
    - Hard Drive: 1TB HDD
    - Graphics Card: ATI Radeon HD 6950 2048MB GDDR5 Graphics Card
    - Sound: Realtek 7.1 Channel Sound (On-Board)
    - Optical Drive: LG 22x DVD±RW SATA ReWriter

    I dont have much experience when it comes to BSOD's or troubleshooting, so be patient with me :) I hope i can get some help here! Thanks :)

    EDIT: I have Windows 7 Ultimate x64. Forgot to mention that :)
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,067   +169

    Nice system... What is the DRAM voltage? Should be around 1.6 volts
     
  3. Ameldur

    Ameldur TS Rookie Topic Starter Posts: 19

    Hey and thanks :)

    Its at 1.560v. Does that help? :)
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,067   +169

    Raise it to about 1.7 and see if BSOD's stop
     
  5. Ameldur

    Ameldur TS Rookie Topic Starter Posts: 19

    The thing is though that the bsod's have only started recently. and they are getting more and more frequent. Do you still advise changing it?
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,067   +169

    What antivirus program are you running?
     
  7. Ameldur

    Ameldur TS Rookie Topic Starter Posts: 19

    Windows Security Essentials and Ad-Aware.

    Im not entirely sure but is it bad to have two?
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,067   +169

    Yes remove Ad-Aware and install free Malwarebytes and run it. Tell us if it picks up anything
     
  9. Ameldur

    Ameldur TS Rookie Topic Starter Posts: 19

    Found two items, they have both been removed. Shall i let you know if i get another BSOD?

    Code:
    Malwarebytes Anti-Malware 1.61.0.1400
    www.malwarebytes.org
    
    Database version: v2012.04.10.06
    
    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Ameldur :: AMELDUR-PC [administrator]
    
    10/04/2012 16:25:16
    mbam-log-2012-04-10 (16-25-16).txt
    
    Scan type: Full scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 549555
    Time elapsed: 46 minute(s), 30 second(s)
    
    Memory Processes Detected: 0
    (No malicious items detected)
    
    Memory Modules Detected: 0
    (No malicious items detected)
    
    Registry Keys Detected: 0
    (No malicious items detected)
    
    Registry Values Detected: 0
    (No malicious items detected)
    
    Registry Data Items Detected: 0
    (No malicious items detected)
    
    Folders Detected: 0
    (No malicious items detected)
    
    Files Detected: 2
    C:\Users\Ameldur\Downloads\Codec-C (1).exe (Affiliate.Downloader) -> Quarantined and deleted successfully.
    C:\Users\Ameldur\Downloads\Codec-C.exe (Affiliate.Downloader) -> Quarantined and deleted successfully.
    
    (end)
    
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,067   +169

    Yes, please do...
     
  11. Ameldur

    Ameldur TS Rookie Topic Starter Posts: 19

    System_Service_Exeption BSOD now while tabbing into Rift. Damn :( Really irritates me after paying so much for a good system.

    Edit: Happened about 4 times now. Once while quitting the same Application.
     
     
  12. Ameldur

    Ameldur TS Rookie Topic Starter Posts: 19

    Anything else i can try?

    Sorry for double post
     
  13. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,067   +169

    Microsoft Security Essentials didn't show anything else?
     
  14. Ameldur

    Ameldur TS Rookie Topic Starter Posts: 19

    I havnt scanned with security essentials. Ive only scanned with Malwarebytes like you said :) Want me to scan with Security essentials?
     
  15. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,067   +169

    Yes, MSE is your antivirus program... Malwarebytes is just that, a malware remover
     
  16. Ameldur

    Ameldur TS Rookie Topic Starter Posts: 19

    Doing a full scan now. If i find something ill remove it and let you know if i get another BSOD. If i dont find anything, do you want me to attach minidump files?
     
  17. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,067   +169

    Yes, attach any new minidumps :)
     
  18. Ameldur

    Ameldur TS Rookie Topic Starter Posts: 19

    Yay another BSOD :(

    The most recent file is "041212-6396-01".

    Please let me know as quickly as you can what's wrong :) Thank you very much so far :)
     

    Attached Files:

  19. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,067   +169

    Minidumps point strongly to a hard drive issue. Not knowing whether it is the SSD or mechanical hard drive. If the SSD is the boot drive, tell me if it is connected to a SATA III port and if AHCI is enabled in the bios
     
  20. Ameldur

    Ameldur TS Rookie Topic Starter Posts: 19

    The SSD is the boot drive. Will it say where its connected that its a SATA III port? Where in the BIOS will i find AHCI?

    Thanks

    Edit: Found AHCI, it was already set to "AHCI-Mode". Just installed a new driver for SATA (the top download under the SATA section here http://uk.asus.com/Motherboards/Intel_Socket_1155/P8Z68V/#download)
    I will see if i get another BSOD now, if i do get one ill double check my SSD is connected to a SATA III port.
     
  21. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,067   +169

    Okay, it is good AHCI was enabled, but still the SSD could be failing... Some models fail quickly
     
  22. Ameldur

    Ameldur TS Rookie Topic Starter Posts: 19

    I have no boot problems with the SSD though? Isnt that a clear sign that its "Healthy"?
     
  23. Tmagic650

    Tmagic650 TS Ambassador Posts: 21,067   +169

    Random BSOD's are not a sign of a healthy computer, are they? Run a check on the 1TB drive or disconnect it temporarily. See if the BSOD's stop... Remember, the BSOD's are pointing to hard drive problems
     
  24. Ameldur

    Ameldur TS Rookie Topic Starter Posts: 19

    I have not had any BSOD's today after installing that driver for SATA drives. I have however got a black screen once and had to do a reboot, i take it thats not good either. Scanning the 1TB drive.

    Edit: No problems found on the 1TB drive, still no BSOD today. Only that 1 blackscreen. Whats next?

    Thank you
     
  25. Ameldur

    Ameldur TS Rookie Topic Starter Posts: 19

    Well im back again. Another BSOD, it seems to be alot less frequent now though. Attached the new minidump, has anything changed?

    Sorry for double post.

    Edit: And another one "0x0000003b" SYSTEM_SERVICE_EXEPTION.
     

    Attached Files:



Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.