BSODs Win7 memory management error

By xweel
Aug 27, 2011
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  1. hello every1..ive read the sticky on this forum i didnt understand some stuff but i thought i'd post the dump thingy but then i cldnt find it in c:windows/minidump

    i installed new version of windows and the bsod happened once tell now(1st day)
    but b4 i insalled the win7 i kept getting the page in nonpaged area somthin like tht i changed moved the ram stick another spot then i kept getting the memory_managment error....but after i reinstalled win 7 i got this bsod once im sure ill get it again..plz help
    spec: windows 7 home prem 64bit

    8gb ram
    inter core i7-2600 cpu @ 3.40GHz 3.70GHz
    ati readon HD 2gb 6950

    if u need anything more plz tell me :)
  2. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    Hi, this sounds like it is going to be a problem with your RAM. But first, if you are having BSOD's and they are not being saved in C:\Windows\minidump then please follow this to check the settings are set to save the minidumps.

    Then follow this guide to test your memory. Please post any future BSOD minidump files.

    Are you now using Windows 7 64bit? The 32bit version will not be using all the RAM you have.
  3. xweel

    xweel TS Rookie Topic Starter

    thanks..i will :)

    ya ofc i knew the 32 bit cant use more then 3.5 gb ram :)

    i have the 64bit
  4. xweel

    xweel TS Rookie Topic Starter

    ok tell now i got 4 bsods

    2 of em were memory managment but then i did the memtest and it rly took a long time and i got like 5000 errors and 2 passes..i didnt understand wht to report bout it but then my bro needed the pc urgently so i had to close it now i cant do it again since i cant wait all tht time again..anyways after tht i figuered it was the ram so i changed the moved the rams and now i got another bsod...same as the 1 b4 i reinstalled win7
    page fault in nonpaged area and still no minidump directory i did the above steps..but i have the windows.old folder and it has the dump folder and since it was the same error i figured it wld be the same so i posted it here

    edit: ok i figured why i cldnt get the dump files in the settings u mentioned the dump diretory read %SystemRoot%\memory.dmp
    k i js changed it but im gonna post the memory.dmp file it might help

    edit: ok now i cant find the used to be in the windows folder it isnt. ill js wait for another bsod

    Attached Files:

  5. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    This is the list of possible causes for that minidump, error code 24.
    Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure

    Memtest needs to be run for at least 8 passes which will take a long time, ideally you should set it to run overnight and then look at the results in the morning. You clearly have faulty memory from the result you have. It is not all that clear from your description what you have done with your RAM sticks.:
    Have you replaced any of the sticks or just moved them into different slots?

    To determine which stick is causing the errors you should run Memtest on one stick at a time by removing all the others. As soon as an error shows in the test, you can be sure that particular stick is faulty.

    I would suggest running the manufacturer's diagnostics on the hard drive as that is also a likely cause for the BSOD.

  6. xweel

    xweel TS Rookie Topic Starter

    ok im gonna try tht..i didnt replace any ram stick i js moved them to a different slot and now i did tht again tell now no bsod

    tht minidump was from the prev windows so if i get another bsod now ill post the minidump file and im gonna run the memtest and the hard drive test later 2night

    edit: i remembered somthing b4 i reinstalled windows there was somthin different from the bsod im getting now...something like

    initiating disk crash dump 100% ..somthing like tht then i restart the pc

    but now there is no the " % " thingy only intitiating crash dump..w,e it is :p
    i js got another bsod and i noticed it... still no minidump..thought it might be related to the missing dump files ;P
  7. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    It is possible that your RAM had a bad contact so reseating them may have fixed it. It is also possible that one of the RAM slots is faulty. When you have had 8 clear passes on one of the sticks run the test again on the same stick with it in the other slot (the one where it was when the errors showed).
  8. xweel

    xweel TS Rookie Topic Starter

    i just got a " memory managment " bsod ...somtimes i get the page fault in non paged area and sometimes the memory managment ...r they related?

    edit: almost all the time i get this error when my bro is playing his games........ i only got it once while watchin a movie
  9. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    Those errors can both relate to faulty RAM.

    Running the tests on seperate sticks should find the culprit.

    It is also significant that the errors occur when playing games as this puts the RAM under pressure.

    Please post the minidumps if you can find them.
  10. xweel

    xweel TS Rookie Topic Starter

    ok i will

  11. xweel

    xweel TS Rookie Topic Starter

    ok so i got the faulty ram

    i have 2 slot sets and each set has 2 slots for ram and i was moving each ram withen the same set and i used to get the " page fault in non paged area " then i moved 1 ram to a different slot set so i got " memory management " error so i figured the ram tht i moved was the damaged 1 so i removed it now i have only 4gb ram in my pc and no bsod for quite a long time.....wht can i do with the damaged ram stick?? can i fix it or i shld buy a new 1?

    ill run the memtest when i have to sleep...i had a busy day i only slept for 3hrs so there was no time to run it ....
  12. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    Test the stick you suspect as faulty with memtest with only that stick fitted in the PC, if it fails you cannot repair it, it will need to be replaced.

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