got a gateway pc my friend that is. installed a cam in the usb port and installed the software too. but the pc doesn't know it there I tried other usb but still the same problem the mouse has a usb too that work in all the usb now this is the second cam the first one had the same problem returned it thinking it was defective. guess that not the case. logic cam is what she has now. In the control panel show no cam at system or the scanner and imaging areas I do have a usb error in the system ( hardware ) not sure were to go with this I uninstalled the error in the system control panel and I disable it too nothing works. Please help.