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Can not update AVG - connection server failer

By DLambie
Mar 17, 2009
  1. I try to update my AVG and it says:
    The error message says that the connection to the server has failed..

    any suggestions
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  3. DLambie

    DLambie TS Booster Topic Starter Posts: 82

    Also I get from AVG Residential Shield

    Threat Detected!
    While opening file: C:\windows\system32\gaopdxnekrpmvherdggkyguexvtybpcsqs.dll
    Virus identified Win32/Cryptor


    Try to heal or move to vault it says access denied is this a hox? oh am going to do what you suggested to and thnks

    also everytime I load internet explore I get same .dll message

    http://www.avg.com/filedir/util/avg_...avgremover.exe

    I can not got to site as I get Oops! This link appears broken.
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    That is not the link I posted

    Please move your mouse over the link I posted (way up there) and click on that one
     
  5. DLambie

    DLambie TS Booster Topic Starter Posts: 82

    The viruses seem to be gone - had lot of tojans.

    Should I keep Avira free AntiVirus or reinstall AVG? which would you recomend and I will install Zone Alarm too.

    Thanks for your help
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    That's great news :grinthumb
    As I have stated "remove AVG" I'd say Avira is better ;) (proven every time)
    As for a firewall. Firewalls don't stop malware so this is a whole new area, there were 2 stated in the 8-step guide (which would have been best to go through fully) I personally feel Zone Alarm is not very good though
     
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