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Can only get halfway through the cleaning process

Discussion in 'Virus and Malware Removal' started by yelodoggie, Feb 13, 2009.

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  1. boostjunkie92 Newcomer, in training

    Im having the same original problem...i opened up an infected antispyware exe and got a whole but of nasty stuff....iv removed so much already but there seems to be more that i just cant get rid of.

    I done most of the things that were said to do here in this thread, I got as far as running the ccc cleaner, and deepscans using both bitdefender antivirus and counterspy, i removed them and tried to use Malewarebytes and SuperAntiSpyware but couldnt get either of them to load up...Malewarebytes' process doesnt even show up when executed and SuperantiSpyware gives me a windows error when started. I even tried renaming the exe of Malewarebytes thinking that the virus is blocking the program from starting up but that didnt work either.

    About 50% of the time my computer will freeze upon startup, and the other half my computer is greatly slowed down.

    Iv discovered that my web access is being temporarily blocked...when I try to navigate to certain pages (i.e. anti** download pages) im automatically redirected to a "spam" page that is just blank. I was able to manually enter the URL's and download the necessary software thou (extremely annoying)

    My next move is to burn a bootable cd with antivirus on it (avast BART CD)

    any ideas?
  2. yelodoggie Newcomer, in training

    final log files

    OK, my dear computer gurus...
    We ran SAS and found the logs. (attached)
    We ran Combofix again. (log attached)
    We ran MBAM and deleted the errant startup file.
    We ran full MBAM scan. (log attached)
    We ran HJT (log attached)

    You guys are amazing. :grinthumb

    Everything is running smoothly.
    Combofix is a little scary, can I uninstall it without worry?

    Also, one more strangish thing...after the computer is on for a little while, all of a sudden there will be a windows tone (once) no matter what we are doing. Kind of like a " ! " Doesn't seem to affect anything, never opens an alert window, just the tone like something happened. Any idea what that could be? :confused:
  3. mflynn Newcomer, in training

    Good work!

    Looks good!

    Run HJT Scan only and fix the below
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

    OK I am going to put you thu the closing. But you especially need to do the temp and registry cleanups therein. This hopefully ma get the Ding!

    Thread closing-------------------------------------------------------------------

    Some of these tools update so often they require downloading again later if needed. But keep and run MBAM and SAS to maintain.

    Remove ComboFix
    Start-Run
    type
    combofix /u
    Hit enter or click OK.

    Please download OTCleanIt http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe

    Save to desktop.

    This will remove all the tools we used to clean your computer.


    Double-click OTCleanIt.exe. Click CleanUp. Yes to the "Begin cleanup Process?"

    Approve all if prompted by Firewall. Approve Widows Defender or other guards or security programs while OTCleanIt attempting access to the Internet to allow all.

    If prompted to Reboot click, Yes.
    OTCleanit will delete itself when finished, If not delete it by yourself.

    -------------------------------------------------------------------------------------
    Run CCleaner again twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.

    Run ATF-Cleaner http://majorgeeks.com/ATF_Cleaner_d4949.html Temp and Registry, repeatedly until no more found.

    KCleaner ftp://ftp2.kcsoftwares.com/kcsoftwa/files/kcleaner.exe
    Fantastic cleaner.
    -------------------------------------------------------------------------------------
    The issues can and are likely found is in System Restore so do the below

    Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".

    Then Start-Programs-Accessories-System Tools-Disk Cleanup
    Click OK to accept C:
    Select all Boxes
    Then click More Options
    Here click System Restore and OK to "Are you sure" and the OK to Run.

    As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

    It clears what is known as Shadow copies which are used by specialized back up programs.

    This is if you have the Volume Shadow Copy running which is the default.
    -------------------------------------------------------------------------------------

    Every two weeks or so, run MBAM and SAS until clean.

    They take a while, so leave scanning while you are sleeping working or watching TV. If not done under the gun they can be scheduled not to interfere with computer time.

    If they find something they can not clean, then get back to us.

    Additionally run CCleaner. ATF-Cleaner and KCleaner.
    ----------------------------------------------------------------------------------------
    I have been using ThreatFire for more than a year, it just went from ver 3 to ver 4.

    It was designed to be used with and to co-exist with other Virus scanners.

    Additionally it uses a totally different process to protect. While conventional Virus scanners work from definitions ThreatFire works on recognizing Virus/Malware activity.

    It's like looking at it with 2 sets of eyes and from a different angle.

    It works like some Firewalls do to learn what is good/bad.

    After install it will ask you about everything that could be a security issue. For example the first time you run IE or FireFox it will prompt you. You would answer to approve and remember the setting. From then on no more prompts about IE or FireFox unless the exe changes like in an update.

    As it queries you about the prompt to help you determine to approve or not you can google it with one click.

    http://www.threatfire.com/Download/
    -------------------------------------------------------------------------------------
    Look at http://www.javacoolsoftware.com/spywareblaster.html

    Run SpyBot ocassionally and use the Immunize function.
    http://www.safer-networking.org/en/download/

    I highly reccomend Hostman: Hostman http://majorgeeks.com/HostsMan_d4592.html

    Download install run and allow it to disable DNS Client and select all Host files and then Update and install all host files.

    A Disk Scan (chkdsk) and Defrag are in order.

    Mike
  4. mflynn Newcomer, in training

    boostjunkie92

    We can fix you but make your own Thread and I will see you in the morning.

    Mike
  5. yelodoggie Newcomer, in training

    finished

    dear Gurus:

    Ran HJT and fixed the two items you specified.

    Removed combofix.

    downloaded OTcleanit and ran.

    downloaded CCleaner, ran it twice on temps, 5x on registry!!

    ran ATF. (couldn't see a registry setting, but ran temps)

    downloaded KCleaner, but didn't run it because there were a lot of choices and I wasn't sure what to check off.

    Created a new system restore point.
    Did the disk cleanup.

    Did a system scan and defrag.

    Saved MBAM and SAS and will run it weekly. Also saved Alvira to run live

    You guys are the bomb.
  6. mflynn Newcomer, in training

    Good!

    In CCleaner on the left panel Registry.

    Kcleaner, click Analyze wait for it to find and then click Clean.

    Mike
  7. boostjunkie92 Newcomer, in training

    fixed it lol (clean xp install) i gave up...anyway I know exactly how to make a xp bootable install cd on a usb stick if anyone is interested...takes some time buts its very handy to have
  8. mflynn Newcomer, in training

    Oh yeah! That'll doer alright!

    Mike
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