Cannot access the internet

By Oddball
May 25, 2009
Topic Status:
Not open for further replies.
  1. So... My brothers laptop has been acting funny lately, and yesterday, for some reason, the internet stopped working.
    It tries to connect to my router wirelessly but it cannot connect at all, I tried to plug the cable in but it still wouldn't connect. Then I tried to log in to msn, that, of course, didn't work either. But in the dialogue box it says that there's something wrong with the DNS and the network... Something (Don't remember the name of it in english).
    Is there any way to repair this? I've got to get it fixed, I've scanned the computer using Avira and no result.
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,732   +156

    Get into the device manager and see if there are any yellow asterisks in the list. If you find one, right-click and uninstall the device and reboot the computer
  3. Oddball

    Oddball Topic Starter

    I tried it... Didn't work, anyone else got any ideas?
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,732   +156

    No need to qoute posts right under yours... Did you see anything in the device mamager at all?
  5. Oddball

    Oddball Topic Starter

    I did see like 4 things, and I un-installed them as you said... Reboot the laptop but still no connection.
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,732   +156

    If you saw 4 yellow asterisks, you might have to reinstall the motherboard chipset drivers. You can find these on the laptops manufacturers website
  7. Oddball

    Oddball Topic Starter

    OK... But the 4 asterisks where hidden, do I still need to reinstall the chipset drivers?
    And since it cannot access the internet... I guess I'll have to download the drivers to this PC and transfer it to the laptop.
    Thanks for the help.
  8. Oddball

    Oddball Topic Starter

    So I did install the driver... No use, still no connection, I guess I'll just wait and hope for it to pass.
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,732   +156

    Do you still see any yellow asterisks in the device manager?
  10. Oddball

    Oddball Topic Starter

    No, I don't.
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.