Cannot access wireless internet connection

By teachme1
Feb 22, 2009
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  1. I have a wireless HP Pavilion zv5000 laptop. I've tried numerous times to re-connect to the internet. The O/S is Windows XP
    The wireless is security enabled, and the connection has limited or no connection.
    I have a home network, the main computer is fine. I have a Linksys wireless G broadband router. My ISP was unable to help, neither was Linksys (they wanted to charge an exorbitant amount of $).
    The Physical Address, IP Address, and Subnet Mask are fine. I do not get a reading on the
    Default Gateway, DNS Server, or the WINS Server.
    I've tried using the Network Wizard, and the Windows XP startup CD with no luck.
    Can anyone help? I'm very good at following step-by-step directions. Thank you.
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,675   +152

    From the laptop, can you see any wireless networks? If you can, click on your network and click connect. Enter the network key and click ok
  3. jdillman1502

    jdillman1502 TechSpot Enthusiast Posts: 232

    Open the control panel and double click Network connections. Right click on your wireless network connection and select view available wireless networks to see if your laptop detects and networks.
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