Ok, I hope this is the right place for this (I searched for my problem and found something similar listed in this forum, so I figured it's a good place to start).
I recently installed iTunes, on 10/31 and didn't notice any problems with the program or my computer. I went to burn an audio CD yesterday, and none of the programs I have (iTunes, MusicMatch Jukebox or Roxio) could identify the drive. After looking in the device manager, I discovered that both my drives (Samsung DVD-Roms, one is an RW) were marked with a yellow exclamation point and under properties was the error message Code 10 Device cannot start (or something like that). I did some research and found a number of articles that instructed me to delete the upper and lower filters from my registry. After doing this, both drives are now functional and marked as working properly.
Here's the interesting part, that I can't seem to get past. iTunes says that the registry files it uses for its burning program are now missing. Obviously the ones I deleted that were causing all the problems in the first place. Now, my drives work, they will load software and recognize blank discs, but none of my burning software can find them when I go to burn an audio CD. I've already reinstalled iTunes but it either didn't fix the correct problem or the reinstall didn't repair the problem. I'm not sure what to do short of remove iTunes alltogether, which would make it difficult to use my iPod, but I'm up for trying anything to get my burning software functioning properly. I wanted to avoid restoring, since I've done a lot of other driver updates and windows updates since. I'm afraid I'm going to go in circles if I keep deleting, resinstalling and restoring ... Vista also claims all my drivers are up to date and all that.
If anyone has been here before, I'd love some advice. Or at least encouragement. If anyone needs to know more info about my system, I'll gladly provide it. Thanks!
PS I have Vista Home Premium on a custom built Dell system
I recently installed iTunes, on 10/31 and didn't notice any problems with the program or my computer. I went to burn an audio CD yesterday, and none of the programs I have (iTunes, MusicMatch Jukebox or Roxio) could identify the drive. After looking in the device manager, I discovered that both my drives (Samsung DVD-Roms, one is an RW) were marked with a yellow exclamation point and under properties was the error message Code 10 Device cannot start (or something like that). I did some research and found a number of articles that instructed me to delete the upper and lower filters from my registry. After doing this, both drives are now functional and marked as working properly.
Here's the interesting part, that I can't seem to get past. iTunes says that the registry files it uses for its burning program are now missing. Obviously the ones I deleted that were causing all the problems in the first place. Now, my drives work, they will load software and recognize blank discs, but none of my burning software can find them when I go to burn an audio CD. I've already reinstalled iTunes but it either didn't fix the correct problem or the reinstall didn't repair the problem. I'm not sure what to do short of remove iTunes alltogether, which would make it difficult to use my iPod, but I'm up for trying anything to get my burning software functioning properly. I wanted to avoid restoring, since I've done a lot of other driver updates and windows updates since. I'm afraid I'm going to go in circles if I keep deleting, resinstalling and restoring ... Vista also claims all my drivers are up to date and all that.
If anyone has been here before, I'd love some advice. Or at least encouragement. If anyone needs to know more info about my system, I'll gladly provide it. Thanks!
PS I have Vista Home Premium on a custom built Dell system
